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CLEAR=1 ftw<br>
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On Mar 23, 2020, at 4:25 PM, Hunter Fuller <<a href="mailto:hf0002@uah.edu">hf0002@uah.edu</a>> wrote:<br>
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<div>Try uninstalling, then install it like this, from Admin PowerShell:</div>
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<div>msiexec.exe /i CiscoJabberSetup.msi CLEAR=1</div>
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--<br>
Hunter Fuller<br>
Router Jockey<br>
VBH Annex B-5<br>
+1 256 824 5331<br>
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Office of Information Technology<br>
The University of Alabama in Huntsville<br>
Network Engineering</div>
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<div dir="ltr" class="gmail_attr">On Mon, Mar 23, 2020 at 3:21 PM Terry Oakley <<a href="mailto:Terry.Oakley@rdc.ab.ca">Terry.Oakley@rdc.ab.ca</a>> wrote:<br>
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<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)" lang="EN-US">Sorry should have been more specific.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)" lang="EN-US"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)" lang="EN-US">Yes we have reset Jabber multiple times and uninstalled and reinstalled. I installed one on Saturday and there is the Advanced Settings and
now on 8 different laptops today it is missing. <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)" lang="EN-US"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)" lang="EN-US">Windows 10<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)" lang="EN-US">Jabber 12.8<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)" lang="EN-US"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)" lang="EN-US">We are not passing any CLI arguments to the installer previously but should we be now? We were just installing directly from the MSI<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)" lang="EN-US"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)" lang="EN-US">Terry<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)" lang="EN-US"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN-US">From:</span></b><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN-US"> Hunter Fuller <<a href="mailto:hf0002@uah.edu" target="_blank">hf0002@uah.edu</a>>
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<b>Sent:</b> Monday, March 23, 2020 2:18 PM<br>
<b>To:</b> Terry Oakley <<a href="mailto:Terry.Oakley@rdc.ab.ca" target="_blank">Terry.Oakley@rdc.ab.ca</a>><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [External] [cisco-voip] Jabber client missing Advanced Settings<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:black">CAUTION: This email is from an external source. Do not click links or open attachments unless you recognize the sender and know the content is safe.</span><u></u><u></u></p>
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<p class="MsoNormal">Can you post a screenshot of it not appearing?<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Have you Reset Jabber?<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Are you passing CLI arguments to the installer?<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Is this on Windows or something else?<u></u><u></u></p>
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--<br>
Hunter Fuller<br>
Router Jockey<br>
VBH Annex B-5<br>
+1 256 824 5331<br>
<br>
Office of Information Technology<br>
The University of Alabama in Huntsville<br>
Network Engineering<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Mon, Mar 23, 2020 at 3:06 PM Terry Oakley via cisco-voip <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal"><span lang="EN-US">Have been installing Jabber 12 for the past week and had no issues. Installed today and now we cannot see the Advanced Settings to setup where the client should be directed. Has anyone seen this and have a resolution?</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US">Terry</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="color:rgb(31,73,125)">Terry Oakley</span></b><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;color:rgb(31,73,125)">Telecommunications Coordinator
</span><b><span style="font-size:10pt;color:rgb(51,204,51)">| </span></b><span style="font-size:10pt;color:rgb(31,73,125)">Information Technology Services</span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:10pt;color:rgb(31,73,125)">Red Deer College
</span></b><b><span style="font-size:10pt;color:rgb(51,204,51)">|</span></b><span style="font-size:10pt;color:rgb(31,73,125)">100 College Blvd.
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</span></b><span style="font-size:10pt;color:rgb(31,73,125)">T4N 5H5</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;color:rgb(31,73,125)">work (403) 342-<b>3521
</b></span><b><span style="font-size:10pt;color:rgb(51,204,51)">| </span></b><b><span style="font-size:10pt;color:rgb(31,73,125)"> </span></b><span style="font-size:10pt;color:rgb(31,73,125)">FAX (403) 343-4034</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US"> </span><u></u><u></u></p>
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