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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Trying that now… will update soon.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Hunter Fuller <hf0002@uah.edu> <br><b>Sent:</b> Monday, March 23, 2020 2:23 PM<br><b>To:</b> Terry Oakley <Terry.Oakley@rdc.ab.ca><br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [External] [cisco-voip] Jabber client missing Advanced Settings<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=1 cellpadding=0 width=0 style='width:6.25in;background:#8DC63F;border:solid windowtext 3.0pt'><tr><td style='border:none;padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='color:black'>CAUTION: This email is from an external source. Do not click links or open attachments unless you recognize the sender and know the content is safe.</span><o:p></o:p></p></td></tr></table><div><div><div><p class=MsoNormal>Try uninstalling, then install it like this, from Admin PowerShell:<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>msiexec.exe /i CiscoJabberSetup.msi CLEAR=1<o:p></o:p></p></div><div><div><div><div><div><p class=MsoNormal><br>--<br>Hunter Fuller<br>Router Jockey<br>VBH Annex B-5<br>+1 256 824 5331<br><br>Office of Information Technology<br>The University of Alabama in Huntsville<br>Network Engineering<o:p></o:p></p></div></div></div></div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Mon, Mar 23, 2020 at 3:21 PM Terry Oakley <<a href="mailto:Terry.Oakley@rdc.ab.ca">Terry.Oakley@rdc.ab.ca</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Sorry should have been more specific. </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Yes we have reset Jabber multiple times and uninstalled and reinstalled. I installed one on Saturday and there is the Advanced Settings and now on 8 different laptops today it is missing. </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Windows 10</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Jabber 12.8</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>We are not passing any CLI arguments to the installer previously but should we be now? We were just installing directly from the MSI</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Terry</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;border-color:currentcolor currentcolor'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Hunter Fuller <<a href="mailto:hf0002@uah.edu" target="_blank">hf0002@uah.edu</a>> <br><b>Sent:</b> Monday, March 23, 2020 2:18 PM<br><b>To:</b> Terry Oakley <<a href="mailto:Terry.Oakley@rdc.ab.ca" target="_blank">Terry.Oakley@rdc.ab.ca</a>><br><b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [External] [cisco-voip] Jabber client missing Advanced Settings</span><o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><table class=MsoNormalTable border=1 cellpadding=0 width=0 style='width:6.25in;background:#8DC63F;border:solid windowtext 3.0pt;background-attachment:scroll;background-position-x:0%;background-position-y:0%'><tr><td style='border:none;padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'>CAUTION: This email is from an external source. Do not click links or open attachments unless you recognize the sender and know the content is safe.</span><o:p></o:p></p></td></tr></table><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Can you post a screenshot of it not appearing?<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Have you Reset Jabber?<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Are you passing CLI arguments to the installer?<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Is this on Windows or something else?<o:p></o:p></p></div><div><div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br>--<br>Hunter Fuller<br>Router Jockey<br>VBH Annex B-5<br>+1 256 824 5331<br><br>Office of Information Technology<br>The University of Alabama in Huntsville<br>Network Engineering<o:p></o:p></p></div></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Mon, Mar 23, 2020 at 3:06 PM Terry Oakley via cisco-voip <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid windowtext 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt;border-color:currentcolor currentcolor currentcolor rgb(204,204,204)'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Have been installing Jabber 12 for the past week and had no issues. Installed today and now we cannot see the Advanced Settings to setup where the client should be directed. Has anyone seen this and have a resolution?</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Terry</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='color:#1F497D'>Terry Oakley</span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;color:#1F497D'>Telecommunications Coordinator </span><b><span style='font-size:10.0pt;color:#33CC33'>| </span></b><span style='font-size:10.0pt;color:#1F497D'>Information Technology Services</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;color:#1F497D'>Red Deer College </span></b><b><span style='font-size:10.0pt;color:#33CC33'>|</span></b><span style='font-size:10.0pt;color:#1F497D'>100 College Blvd. </span><b><span style='font-size:10.0pt;color:#33CC33'>|</span></b><span style='font-size:10.0pt;color:#33CC33'> </span><span style='font-size:10.0pt;color:#1F497D'>Box 5005 </span><b><span style='font-size:10.0pt;color:#33CC33'>| </span></b><span style='font-size:10.0pt;color:#1F497D'>Red Deer<b> </b></span><b><span style='font-size:10.0pt;color:#33CC33'>|</span></b><span style='font-size:10.0pt;color:#33CC33'> </span><span style='font-size:10.0pt;color:#1F497D'>Alberta </span><b><span style='font-size:10.0pt;color:#33CC33'>| </span></b><span style='font-size:10.0pt;color:#1F497D'>T4N 5H5</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;color:#1F497D'>work (403) 342-<b>3521 </b></span><b><span style='font-size:10.0pt;color:#33CC33'>| </span></b><b><span style='font-size:10.0pt;color:#1F497D'> </span></b><span style='font-size:10.0pt;color:#1F497D'>FAX (403) 343-4034</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> </span><o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voip&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7C5f120860ace44e0c2b2b08d7cf680872%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205918035687526&sdata=AEN3ywFSCbu8e8AKWjcmoqsCbqOu0u0NjcWNK7xCdg0%3D&reserved=0" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></blockquote></div></div></div></div></blockquote></div></div></div></body></html>