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<p class="MsoNormal">Check to make sure the Expressway-C has a reverse DNS record for the Expressway-E’s IP address.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Also, upload your Logs to here: <a href="https://cway.cisco.com/csa/">
https://cway.cisco.com/csa/</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">CSA usually has good advice for MRA issues.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks<o:p></o:p></p>
<p class="MsoNormal"><br/>
Tommy<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<div style=mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;><table cellpadding="0" cellspacing="0" border="0" style=width:100%;><tr style=font-size:0;><td align="left" style=vertical-align:top;><table cellpadding="0" cellspacing="0" border="0" style=width:100%;font-size:0;><tr style=font-size:0;><td align="left" style="padding:12px 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style=width:100%;font-size:0;><tr style=font-size:0;><td align="left" style=vertical-align:top;><table cellpadding="0" cellspacing="0" border="0" style=font-size:0;color:#808080;font-style:normal;font-weight:700;white-space:nowrap;><tr style=font-size:10px;><td align="left" style=vertical-align:top;font-family:Verdana;>Tommy Schlotterer</td><td align="left" style=vertical-align:top;font-family:Verdana;font-weight:400;> <span style=font-weight:700;>| </span></td><td align="left" style=vertical-align:top;font-family:Verdana;>Engineer</td></tr></table></td></tr><tr style=font-size:0;><td align="left" style=vertical-align:top;><table cellpadding="0" cellspacing="0" border="0" style=font-size:0;color:#808080;font-style:normal;font-weight:400;white-space:nowrap;><tr style=font-size:10px;><td align="left" style=vertical-align:top;font-family:Verdana;font-weight:700;>Presidio<br/></td><td align="left" style=vertical-align:top;font-family:Verdana;> <span style=font-weight:700;>| </span></td><td align="left" style=vertical-align:top;font-family:Verdana;><a href="http://www.presidio.com/" target="_blank" id="LPlnk689713" style=text-decoration:none;color:#0563C1;><strong style=font-weight:700;><span style=text-decoration:underline;>presidio.com</span></strong></a></td></tr></table></td></tr><tr style=font-size:10px;color:#808080;font-style:normal;font-weight:700;white-space:nowrap;><td align="left" style=vertical-align:top;font-family:Verdana;>20 N Saint Clair 3rd Floor, Toledo, OH 43604</td></tr><tr style=font-size:0;><td align="left" style=vertical-align:top;><table cellpadding="0" cellspacing="0" border="0" style=font-size:0;color:#808080;font-style:normal;font-weight:700;white-space:nowrap;><tr style=font-size:10px;><td align="left" style=vertical-align:top;font-family:Verdana;>D: <a href="tel:419.214.1415" target="_blank" id="LPlnk689713" style=text-decoration:none;color:#808080;font-weight:400;><strong style=font-weight:700;>419.214.1415</strong></a></td><td align="left" style=vertical-align:top;font-family:Verdana;font-weight:400;> <span style=font-weight:700;>| </span></td><td align="left" style=vertical-align:top;font-family:Verdana;>C: <a href="tel:419.706.0259" target="_blank" id="LPlnk689713" style=text-decoration:none;color:#808080;><strong style=font-weight:700;>419.706.0259</strong></a></td><td align="left" style=vertical-align:top;font-family:Verdana;> | </td><td align="left" style=vertical-align:top;font-family:Verdana;font-weight:400;><a href="mailto:tschlotterer@presidio.com" target="_blank" id="LPlnk689713" style=text-decoration:none;color:#0563C1;><strong style=font-weight:700;><span style=text-decoration:underline;>tschlotterer@presidio.com</span></strong></a></td></tr></table></td></tr></table></td></tr></table></td></tr></table></div><div style=mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;><table cellpadding="0" cellspacing="0" border="0" style=width:100%;><tr style=font-size:0;><td align="left" style=vertical-align:top;><table cellpadding="0" cellspacing="0" border="0" style=font-size:0;line-height:normal;><tr style=font-size:0;><td align="left" style="padding:0 0 8px;vertical-align:top;"><a href="http://www.presidio.com/" target="_blank" id="LPlnk689713" style=text-decoration:none;><img src='https://www2.presidio.com/signatures/Presidio_Blue_FutureBuilt_200px.png' border="0" alt="" style="font-size:0;" /></a></td></tr></table></td></tr></table></div><span style=font-family:remialcxesans;> </span></div></div></P><SPAN style="FONT-FAMILY: Verdana; COLOR: #808080; FONT-SIZE: xx-small; FONT-WEIGHT: bolder"><BR/><BR/></SPAN>
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<p class="MsoNormal"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net>
<b>On Behalf Of </b>Dana Tong<br/>
<b>Sent:</b> Wednesday, April 1, 2020 6:26 PM<br/>
<b>To:</b> cisco-voip@puck.nether.net<br/>
<b>Subject:</b> [cisco-voip] Can MRA work with old UCM configured with IP addresses?<o:p></o:p></p>
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<p class="MsoNormal"><strong><span style=font-family:"Calibri",sans-serif;color:#FF3333>EXTERNAL EMAIL</span></strong><o:p></o:p></p>
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<p class="MsoNormal"><span lang="EN-AU" style=display:none><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU">Hi all,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><br/>
I have a customer who was installed some 9 years ago and the hosts were all configured with IP address instead of FQDN. They’re up on UCM 10.5(2) now and I have spun up Expressway X12.5.7.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">The UC Traversal zone is up and running. The Expressway’s have certificates installed.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">However I am hitting issues with getting the edge config and signing in. I get the usual “cannot communicate with server” when I try to login with Jabber.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">I’ve tried changing some things such as configuring the UCM, IM&P, Unity servers in Expressway-C by IP or FQDN and have had some varying results on the Collaboration Solution Analyser. Sometimes its downloads the user
UDS configuration and sometimes it doesn’t.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">Is MRA do-able with the UCM using IP address? Or am I going to have to bite the bullet and reconfigure all the devices to use FQDN for their clustering? Or is there some kind of easy fix?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">Cheers<br/>
Dana<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
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