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<p class="MsoNormal">Was mostly curious and had the RAM, couldn’t get it working and documentation is sparse to put it mildly so left it alone for now.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<div style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td style="padding:0 10px 0 0;"> </td><td align="left" style="padding:10px 0 10px 10px;vertical-align:middle;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;"><tr style="font-size:14.67px;color:#F3800B;font-style:normal;font-weight:700;white-space:nowrap;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Matthew Loraditch<span style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;line-height:1px;"></span></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" 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style="font-weight:400;">MLoraditch@heliontechnologies.com</strong></a></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:middle;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;line-height:normal;"><tr style="font-size:0;"><td align="left" style="vertical-align:bottom;"><a href="http://www.heliontechnologies.com/" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="cid:image430223.png@DAC84683.6A83E49D" width="300" height="75" border="0" title="Helion Technologies" alt="Helion Technologies" style="width:300px;min-width:300px;max-width:300px;height:75px;min-height:75px;max-height:75px;font-size:12px;" /></a></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" 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<p class="MsoNormal"><b>From:</b> Anthony Holloway <avholloway+cisco-voip@gmail.com>
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<b>Sent:</b> Friday, April 3, 2020 4:44 PM<br>
<b>To:</b> Matthew Loraditch <MLoraditch@heliontechnologies.com><br>
<b>Cc:</b> Cisco VoIP Group <cisco-voip@puck.nether.net><br>
<b>Subject:</b> Re: [cisco-voip] UCCX 12.5(1) Docker Engine Not Running<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:#9C6500">[EXTERNAL]</span><span style="font-size:10.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal">No, good point. I'm on the 100 Agent OVA without cloud support, because, well, I don't have a need for that. Seems to me like Cisco made a goof alerting on a service which cannot start, and will not start, due to my use of the system.
I'll tell the TAC engineer this. Did you configure the cloud connect? If so, what are you using it for.<o:p></o:p></p>
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<p class="MsoNormal">On Fri, Apr 3, 2020 at 2:50 PM Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Didn’t think about that….<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">It’s running. Curious did you put enough RAM on for the cloud stuff to run? I’m wondering if it’s part of that. Mine has the RAM for the cloud services.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:#F3800B">Matthew Loraditch</span></b><b><span style="font-size:1.0pt;font-family:"remialcxesans",serif;color:white"></span></b><b><span style="color:#F3800B"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="color:gray">Sr. Network Engineer<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="color:#F3800B">p:</span><span style="color:gray"> <a href="tel:443.541.1518" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">443.541.1518</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#F3800B">w:</span><span style="color:gray"> <a href="http://www.heliontechnologies.com/" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">www.heliontechnologies.com</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:gray"> | <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#F3800B">e:</span><span style="color:gray"> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">MLoraditch@heliontechnologies.com</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="http://www.heliontechnologies.com/" target="_blank"><span style="font-size:1.0pt;text-decoration:none"><img border="0" width="300" height="75" style="width:3.125in;height:.7812in" id="Picture_x0020_1" src="cid:image001.png@01D609D9.1EBCA100" alt="Helion Technologies"></span></a><span style="font-size:1.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> Anthony Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>>
<br>
<b>Sent:</b> Friday, April 3, 2020 3:45 PM<br>
<b>To:</b> Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>><br>
<b>Cc:</b> Cisco VoIP Group <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> Re: [cisco-voip] UCCX 12.5(1) Docker Engine Not Running<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<span style="font-size:10.0pt;color:#9C6500">[EXTERNAL]</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks for the reply Matt. You could just use the web interface to see if it's running or not. It's not in CCX Seviceability, just plain Seviceability, under Network Services.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Fri, Apr 3, 2020 at 2:43 PM Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">If I could get RTMT to load on my one 12.5 install I’d let you know… some crazy java error but haven’t had time to deal with TAC on it. Happens on multiple PCs, Fresh RTMT installs
and all.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:#F3800B">Matthew Loraditch</span></b><b><span style="font-size:1.0pt;font-family:"remialcxesans",serif;color:white"></span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:gray">Sr. Network Engineer</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#F3800B">p:</span><span style="color:gray"> <a href="tel:443.541.1518" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">443.541.1518</span></strong></a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#F3800B">w:</span><span style="color:gray"> <a href="http://www.heliontechnologies.com/" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">www.heliontechnologies.com</span></strong></a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:gray"> | </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#F3800B">e:</span><span style="color:gray"> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">MLoraditch@heliontechnologies.com</span></strong></a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="http://www.heliontechnologies.com/" target="_blank"><span style="font-size:1.0pt;text-decoration:none"><img border="0" width="300" height="75" style="width:3.125in;height:.7812in" id="gmail-m_-8482753285694776582Picture_x0020_1" src="cid:image006.png@01D609D7.866171C0" alt="Helion Technologies"></span></a><o:p></o:p></p>
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<a href="https://facebook.com/heliontech" target="_blank"><span style="font-size:1.0pt;text-decoration:none"><img border="0" width="18" height="18" style="width:.1875in;height:.1875in" id="gmail-m_-8482753285694776582Picture_x0020_2" src="cid:image003.png@01D609D7.866171C0" alt="Facebook"></span></a><o:p></o:p></p>
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<a href="https://www.linkedin.com/company/helion-technologies" target="_blank"><span style="font-size:1.0pt;text-decoration:none"><img border="0" width="18" height="18" style="width:.1875in;height:.1875in" id="gmail-m_-8482753285694776582Picture_x0020_4" src="cid:image005.png@01D609D7.866171C0" alt="LinkedIn"></span></a><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Friday, April 3, 2020 3:27 PM<br>
<b>To:</b> Cisco VoIP Group <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> [cisco-voip] UCCX 12.5(1) Docker Engine Not Running<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<span style="font-size:10.0pt;color:#9C6500">[EXTERNAL]</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Anyone else running UCCX 12.5(1) and their Docker Engine is Not Running?
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">It's being caught by CriticalServicesDown and SyslogSeverityMatchFound and sending a lot of emails to tech support.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">TAC is telling me the Docker Engine is not a UCCX service, so likely just some bloat on the UCOS/VOS image, however, that doesn't solve the problem of the alerts which are being
sent.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I've asked for BU escalation at this point, and am waiting to hear back, but in the meantime, it would be good to know if others have already been down this path, or simply to put
this information out there, for when you deploy your first UCCX 12.5(1).<o:p></o:p></p>
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