<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Webdings;
panose-1:5 3 1 2 1 5 9 6 7 3;}
@font-face
{font-family:"MS Shell Dlg 2";
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
margin-top:0in;
margin-right:0in;
margin-bottom:0in;
margin-left:.5in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
p.lia-indent-padding-left-30px, li.lia-indent-padding-left-30px, div.lia-indent-padding-left-30px
{mso-style-name:lia-indent-padding-left-30px;
mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:1466966611;
mso-list-type:hybrid;
mso-list-template-ids:56520172 269025281 269025283 269025285 269025281 269025283 269025285 269025281 269025283 269025285;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:.25in;
text-indent:-.25in;
font-family:Symbol;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:.75in;
text-indent:-.25in;
font-family:"Courier New";}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:1.25in;
text-indent:-.25in;
font-family:Wingdings;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:1.75in;
text-indent:-.25in;
font-family:Symbol;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:2.25in;
text-indent:-.25in;
font-family:"Courier New";}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:2.75in;
text-indent:-.25in;
font-family:Wingdings;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:3.25in;
text-indent:-.25in;
font-family:Symbol;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:3.75in;
text-indent:-.25in;
font-family:"Courier New";}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:4.25in;
text-indent:-.25in;
font-family:Wingdings;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">Sometimes I think we’re lucky they don’t classify a bug as sev 6 and carry on.
<span style="font-family:"Segoe UI Emoji",sans-serif">☹</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net>
<b>On Behalf Of </b>Wakelin, Frank<br>
<b>Sent:</b> Tuesday, April 28, 2020 12:02 PM<br>
<b>To:</b> 'cisco-voip@puck.nether.net' <cisco-voip@puck.nether.net><br>
<b>Subject:</b> [cisco-voip] Jabber Team Messaging Mode: contact migration prompt does not appear (CSCvt55321)<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:15.0pt;margin-left:0in;background:white">
<span lang="EN-CA" style="font-family:"Calibri",sans-serif;color:#58585B">Thought I’d share this in the event someone else runs into this. After experiencing this issue I looked for a bug that might explain the behavior and found this bug. However because
it said it was "fixed" and didn't sight the version I was running I opened a TAC case to verify. After having to escalate to a senior TAC engineer, they still made me jump through all the hoops switching modes, collecting logs, etc. When all was said and
done the sighted the same bug ID I sent them in the first place. Now I understand bugs need to be confirmed, so I'm fine with going through "the process". This is (apparently) fixed in 12.8(2) which has yet to be released. It is generally confirmed with
the presence of the following in the log:<o:p></o:p></span></p>
<p class="lia-indent-padding-left-30px" style="mso-margin-top-alt:15.0pt;margin-right:0in;margin-bottom:15.0pt;margin-left:.5in;background:white;box-sizing: inherit">
<span lang="EN-CA" style="font-size:10.0pt;font-family:"Courier New";color:#58585B">2020-04-27 10:23:59,572 WARN [0x00005714] [in\person\IMContactListProvider.cpp(111)] [csf.person] [csf::person::IMContactListProvider::fetchContactsOperation] - Contact list
is not injected, it will be returned once it is injected.<br>
<strong><span style="font-family:"Courier New"">2020-04-27 10:23:59,572 INFO [0x00004550] [rk\migration\MigrationLifeCycle.cpp(206)] [csf.person.spark] [csf::person::spark::MigrationLifeCycle::InMigrationStatus] - In migration mode: false</span></strong><b><br>
</b>2020-04-27 10:23:59,572 DEBUG [0x00004550] [directory\ContactListFeatureSet.cpp(550)] [ContactService-ContactsAdapter] [CSFUnified::ContactsAdapter::LoadContactsFromSource] - start ContactsAdapter::LoadContactsFromSource</span><span lang="EN-CA" style="font-family:"Courier New";color:#58585B"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:15.0pt;margin-right:0in;margin-bottom:15.0pt;margin-left:0in;background:white;box-sizing: inherit">
<span lang="EN-CA" style="font-family:"Calibri",sans-serif;color:#58585B"><rant><o:p></o:p></span></p>
<p style="mso-margin-top-alt:15.0pt;margin-right:0in;margin-bottom:15.0pt;margin-left:0in;background:white">
<span lang="EN-CA" style="font-family:"Calibri",sans-serif;color:#58585B">If Cisco could just post accurate information in bugs it would save everyone a lot of time and I wouldn't have had to even open a case in the first place:<o:p></o:p></span></p>
<ul type="disc">
<li style="color:#58585B;margin-left:-.25in;mso-list:l0 level1 lfo2;background:white">
<span lang="EN-CA" style="font-family:"Calibri",sans-serif">The bug status should not be “Fixed” as it is clearly not.<o:p></o:p></span></li><li style="color:#58585B;margin-left:-.25in;mso-list:l0 level1 lfo2;background:white">
<span lang="EN-CA" style="font-family:"Calibri",sans-serif">It should state it also affects 12.8(1).<o:p></o:p></span></li><li class="MsoListParagraph" style="color:#58585B;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:-.25in;mso-list:l0 level1 lfo2;background:white">
<span lang="EN-CA">A reference to 12.8(2) should be listed in known fixed releases.<o:p></o:p></span></li><li class="MsoListParagraph" style="color:#58585B;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:-.25in;mso-list:l0 level1 lfo2;background:white">
<span lang="EN-CA">Symptoms should include a reference to the log entry sited.<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span lang="EN-CA" style="color:#58585B"></rant><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="margin-left:5.4pt;border-collapse:collapse">
<tbody>
<tr>
<td width="158" style="width:1.65in;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="margin-left:-4.5pt"><span style="mso-fareast-language:EN-CA"><img width="144" height="39" style="width:1.5in;height:.4062in" id="Picture_x0020_1" src="cid:image001.jpg@01D61D58.531AEF50" alt="CityofRichmond2"></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#005695;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
</td>
<td width="480" valign="top" style="width:5.0in;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal"><b><span style="color:#005695;mso-fareast-language:EN-CA">Frank Wakelin · Senior Network Analyst, Information Technology<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#005695;mso-fareast-language:EN-CA">City of Richmond · 6911 No. 3 Road, Richmond, BC V6Y 2C1<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><a name="_GoBack"></a><span style="font-family:Webdings;color:#005695;mso-fareast-language:EN-CA">Å</span><span style="mso-fareast-language:EN-CA">
<span style="color:#005695">+16042764190 </span></span><span style="font-family:Webdings;color:#005695;mso-fareast-language:EN-CA">È</span><span style="color:#005695;mso-fareast-language:EN-CA">+17788394693
</span><span style="font-family:Webdings;color:#005695;mso-fareast-language:EN-CA"></span><span style="mso-fareast-language:EN-CA">
<span style="color:#005695"><a href="mailto:fwakelin@richmond.ca"><span style="color:blue">fwakelin@richmond.ca</span></a></span></span><span style="font-size:8.5pt;font-family:"MS Shell Dlg 2";mso-fareast-language:EN-CA"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span lang="EN-CA" style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
</div>
</body>
</html>