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<span style="font-family:"Calibri",sans-serif;color:#58585B">Thought I’d share this in the event someone else runs into this. After experiencing this issue I looked for a bug that might explain the behavior and found this bug. However because it said it was
"fixed" and didn't sight the version I was running I opened a TAC case to verify. After having to escalate to a senior TAC engineer, they still made me jump through all the hoops switching modes, collecting logs, etc. When all was said and done the sighted
the same bug ID I sent them in the first place. Now I understand bugs need to be confirmed, so I'm fine with going through "the process". This is (apparently) fixed in 12.8(2) which has yet to be released. It is generally confirmed with the presence of
the following in the log:<o:p></o:p></span></p>
<p class="lia-indent-padding-left-30px" style="mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:15.0pt;margin-left:36.0pt;background:white;box-sizing: inherit">
<span style="font-size:10.0pt;font-family:"Courier New";color:#58585B">2020-04-27 10:23:59,572 WARN [0x00005714] [in\person\IMContactListProvider.cpp(111)] [csf.person] [csf::person::IMContactListProvider::fetchContactsOperation] - Contact list is not injected,
it will be returned once it is injected.<br>
<strong><span style="font-family:"Courier New"">2020-04-27 10:23:59,572 INFO [0x00004550] [rk\migration\MigrationLifeCycle.cpp(206)] [csf.person.spark] [csf::person::spark::MigrationLifeCycle::InMigrationStatus] - In migration mode: false<br>
</span></strong>2020-04-27 10:23:59,572 DEBUG [0x00004550] [directory\ContactListFeatureSet.cpp(550)] [ContactService-ContactsAdapter] [CSFUnified::ContactsAdapter::LoadContactsFromSource] - start ContactsAdapter::LoadContactsFromSource</span><span style="font-family:"Courier New";color:#58585B"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:15.0pt;margin-left:0cm;background:white;box-sizing: inherit">
<span style="font-family:"Calibri",sans-serif;color:#58585B"><rant><o:p></o:p></span></p>
<p style="mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:15.0pt;margin-left:0cm;background:white">
<span style="font-family:"Calibri",sans-serif;color:#58585B">If Cisco could just post accurate information in bugs it would save everyone a lot of time and I wouldn't have had to even open a case in the first place:<o:p></o:p></span></p>
<p style="margin-left:18.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo3;background:white">
<![if !supportLists]><span style="font-family:Symbol;color:#58585B"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri",sans-serif;color:#58585B">The bug status should not be “Fixed” as it is clearly not.<o:p></o:p></span></p>
<p style="margin-left:18.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo3;background:white">
<![if !supportLists]><span style="font-family:Symbol;color:#58585B"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri",sans-serif;color:#58585B">It should state it also affects 12.8(1).<o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:18.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo3;background:white">
<![if !supportLists]><span style="font-family:Symbol;color:#58585B"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#58585B">A reference to 12.8(2) should be listed in known fixed releases.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:18.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo3;background:white">
<![if !supportLists]><span style="font-family:Symbol;color:#58585B"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#58585B">Symptoms should include a reference to the log entry sited.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="color:#58585B"></rant><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-left:-4.5pt"><span style="mso-fareast-language:EN-CA"><img width="144" height="39" style="width:1.5in;height:.4062in" id="Picture_x0020_1" src="cid:image001.jpg@01D61D3B.A0332270" alt="CityofRichmond2"></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#005695;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#005695;mso-fareast-language:EN-CA">Frank Wakelin · Senior Network Analyst, Information Technology</span></b><b><span style="color:#005695;mso-fareast-language:EN-CA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#005695;mso-fareast-language:EN-CA">City of Richmond · 6911 No. 3 Road, Richmond, BC V6Y 2C1<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><a name="_GoBack"></a><span style="font-family:Webdings;color:#005695;mso-fareast-language:EN-CA">Å</span><span style="mso-fareast-language:EN-CA">
<span style="color:#005695">+16042764190 </span></span><span style="font-family:Webdings;color:#005695;mso-fareast-language:EN-CA">È</span><span style="color:#005695;mso-fareast-language:EN-CA">+17788394693
</span><span style="font-family:Webdings;color:#005695;mso-fareast-language:EN-CA">›</span><span style="mso-fareast-language:EN-CA">
<span style="color:#005695"><a href="mailto:fwakelin@richmond.ca"><span style="color:blue">fwakelin@richmond.ca</span></a></span></span><span style="font-size:8.5pt;font-family:"MS Shell Dlg 2",sans-serif;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
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