<div dir="ltr">Ok, well, if your base configuration is hunt groups, and you want mobility, the answer is likely SNR. Any reason you wanted to stay away from SNR based solutions?</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Jun 2, 2020 at 10:50 AM Arun Kumar <<a href="mailto:arunraodhumal@gmail.com">arunraodhumal@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">agents are not at the office because of COVID situation and they want to attend the calls, hence they requested to forward the calls to their mobile phones </div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Jun 2, 2020 at 9:14 PM Anthony Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Nope. The forward no coverage is for the following scenario only:<div><ol><li>Caller calls phone DN directly</li><li>DN is set to forward to a Hunt Pilot</li><li>Hunt Group (HP+HL+LG) cannot cover to a member for some reason (e.g., RNA)</li><li>Call is now forwarded to the DN's Forward No Coverage destination</li></ol></div><div>Seems like a strange scenario, one in which I have never needed nor been asked to configure. I wonder who the hell uses that and why?</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Jun 2, 2020 at 10:22 AM Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal">Could you not use “forward no coverage” for this ? <u></u><u></u></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Tuesday, June 2, 2020 10:52 AM<br>
<b>To:</b> Arun Kumar <<a href="mailto:arunraodhumal@gmail.com" target="_blank">arunraodhumal@gmail.com</a>><br>
<b>Cc:</b> Cisco VoIP Group <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> Re: [cisco-voip] call forward is not working in this scenario<u></u><u></u></p>
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<p class="MsoNormal" style="line-height:12pt;background:rgb(255,235,156)"><b><span style="font-size:10pt;color:black">CAUTION:</span></b><span style="font-size:10pt;color:black"> This email originated from outside of the University of Guelph. Do not click links
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<a href="mailto:IThelp@uoguelph.ca" target="_blank">IThelp@uoguelph.ca</a><u></u><u></u></span></p>
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<p class="MsoNormal">Call forwarding is ignored for members of hunt groups.<u></u><u></u></p>
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<p class="MsoNormal">If you actually configure SNR (like with RDP/RD) then that does work. In fact, you don't even need a Cisco phone in the membership of the LG to ring a cell phone. Once you build the DN on the RDP you can add the DN to the LG.<u></u><u></u></p>
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<p class="MsoNormal">On Tue, Jun 2, 2020 at 7:27 AM Arun Kumar <<a href="mailto:arunraodhumal@gmail.com" target="_blank">arunraodhumal@gmail.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Hi<u></u><u></u></p>
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<p class="MsoNormal">can anybody please help to fix this call flow issue<u></u><u></u></p>
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<p class="MsoNormal">the call flow is like this<u></u><u></u></p>
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<p class="MsoNormal">Hunt pilot number --> linegroup --> algorithm set as broadcast and LG - Phone ext(9999) set CFA To Mobile number(XXXXX). Please let me know is there any alternate for apart from SNR ?<u></u><u></u></p>
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<p class="MsoNormal">-- <u></u><u></u></p>
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<p class="MsoNormal"><b>Thanks,<br>
Arun</b><u></u><u></u></p>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><b>Thanks,<br>Arun</b><br>
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