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Hi Arun,</div>
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Under the hunt pilot, there is an option (If your CUCM version is not too old) "Hunt call treatment Settings" there are two options "Forward Hunt No Anwer" and "Forward Hunt busy" choose this option there "Use Forward settings of Line Group Member" for both,
then forward the line group member to another non-line group member internal number and then try forwarding it to your specified destination from there, just a workaround worth trying
<span id="🙂">🙂 if you don't want to use SNR.</span></div>
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<span style="margin:0px; color:rgb(47,84,150)">Thanks!</span></p>
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<span style="margin:0px; color:rgb(47,84,150)">Jinto</span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of Lelio Fulgenzi <lelio@uoguelph.ca><br>
<b>Sent:</b> Tuesday, June 2, 2020 11:55 AM<br>
<b>To:</b> Anthony Holloway <avholloway+cisco-voip@gmail.com><br>
<b>Cc:</b> Cisco VoIP Group <cisco-voip@puck.nether.net><br>
<b>Subject:</b> Re: [cisco-voip] call forward is not working in this scenario</font>
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What the what? That doesn’t make sense at all.</p>
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<b>From:</b> Anthony Holloway <avholloway+cisco-voip@gmail.com> <br>
<b>Sent:</b> Tuesday, June 2, 2020 11:45 AM<br>
<b>To:</b> Lelio Fulgenzi <lelio@uoguelph.ca><br>
<b>Cc:</b> Arun Kumar <arunraodhumal@gmail.com>; Cisco VoIP Group <cisco-voip@puck.nether.net><br>
<b>Subject:</b> Re: [cisco-voip] call forward is not working in this scenario</p>
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<b><span style="font-size:10.0pt; color:black">CAUTION:</span></b><span style="font-size:10.0pt; color:black"> This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the
content is safe. If in doubt, forward suspicious emails to <a href="mailto:IThelp@uoguelph.ca">
IThelp@uoguelph.ca</a></span></p>
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Nope. The forward no coverage is for the following scenario only:</p>
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Caller calls phone DN directly</li><li class="x_MsoNormal" style="margin:0in 0in 0.0001pt; font-size:11pt; font-family:Calibri,sans-serif; mso-list:l0 level1 lfo1">
DN is set to forward to a Hunt Pilot</li><li class="x_MsoNormal" style="margin:0in 0in 0.0001pt; font-size:11pt; font-family:Calibri,sans-serif; mso-list:l0 level1 lfo1">
Hunt Group (HP+HL+LG) cannot cover to a member for some reason (e.g., RNA)</li><li class="x_MsoNormal" style="margin:0in 0in 0.0001pt; font-size:11pt; font-family:Calibri,sans-serif; mso-list:l0 level1 lfo1">
Call is now forwarded to the DN's Forward No Coverage destination</li></ol>
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Seems like a strange scenario, one in which I have never needed nor been asked to configure. I wonder who the hell uses that and why?</p>
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On Tue, Jun 2, 2020 at 10:22 AM Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:</p>
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Could you not use “forward no coverage” for this ? </p>
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<b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Tuesday, June 2, 2020 10:52 AM<br>
<b>To:</b> Arun Kumar <<a href="mailto:arunraodhumal@gmail.com" target="_blank">arunraodhumal@gmail.com</a>><br>
<b>Cc:</b> Cisco VoIP Group <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> Re: [cisco-voip] call forward is not working in this scenario</p>
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<b><span style="font-size:10.0pt; color:black">CAUTION:</span></b><span style="font-size:10.0pt; color:black"> This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the
content is safe. If in doubt, forward suspicious emails to <a href="mailto:IThelp@uoguelph.ca" target="_blank">
IThelp@uoguelph.ca</a></span></p>
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Call forwarding is ignored for members of hunt groups.</p>
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If you actually configure SNR (like with RDP/RD) then that does work. In fact, you don't even need a Cisco phone in the membership of the LG to ring a cell phone. Once you build the DN on the RDP you can add the DN to the LG.</p>
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On Tue, Jun 2, 2020 at 7:27 AM Arun Kumar <<a href="mailto:arunraodhumal@gmail.com" target="_blank">arunraodhumal@gmail.com</a>> wrote:</p>
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Hi</p>
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can anybody please help to fix this call flow issue</p>
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the call flow is like this</p>
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Hunt pilot number --> linegroup --> algorithm set as broadcast and LG - Phone ext(9999) set CFA To Mobile number(XXXXX). Please let me know is there any alternate for apart from SNR ?</p>
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<b>Thanks,<br>
Arun</b></p>
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