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<p class="MsoNormal">Can the two phones pass RTP between them to verify that SIP and RTP are functional?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have UCExpert which has been in place for many years, but don’t use it for a whole lot of things due to the interface not being very intuitive.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D">Brian Palmer | VoiceOps | DC6 3 355<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">904-905-8263 | Internal Ext: 58263<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net>
<b>On Behalf Of </b>Tim Smith<br>
<b>Sent:</b> Wednesday, June 3, 2020 7:36 PM<br>
<b>To:</b> Anthony Holloway <avholloway+cisco-voip@gmail.com>; UC Penguin <gentoo@ucpenguin.com><br>
<b>Cc:</b> cisco-voip voyp list <cisco-voip@puck.nether.net><br>
<b>Subject:</b> Re: [cisco-voip] Third Party CDR Analysis<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Disclaimer - I'm a Variphy partner - please don't take this as a sales pitch - just what I know about Variphy since it's mentioned here.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I love it. They have a really big install base.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">For me Variphy's winning proposition is that it is modular and it addresses a bunch of needs in one.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">My favourites<o:p></o:p></span></p>
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<span style="font-size:12.0pt">CDR reporting, dashboards and alerts<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt">Remote phone control (pull up two phones - make them call each other - watch the call stats get graphed in real time<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt">Snapshots - pre and post-change or upgrade comparisons - even just regular daily monitoring - great in large clusters to keep an eye on things (this and audit logs have saved me plenty of time - tracking down mysterious "database
issues" - which are really just helpdesk deleting the wrong thing </span><span style="font-size:12.0pt;font-family:"Segoe UI Emoji",sans-serif">🙂</span><span style="font-size:12.0pt"><o:p></o:p></span></li></ul>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Specific to the CDR..<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Variphy has Cradle to Grave which can be awesome explaining weird issues, or understanding call flows.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I think they do a good job catering to non engineers too..<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">We can publish dashboards<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">We can template reports<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">We can have shared search sets that can be re-used.. so you can give non tech people access - and also give them the building blocks to put things together - so they don't need to think about numbers
etc.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Variphy is a fantastic team to work with. So if you are interested I would reach out and take it for a spin.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">If every customer had Variphy then life would be a lot easier as a partner! (and I imagine as a helpdesk, admin, manager too etc)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Cheers,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Tim.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>> on behalf of Anthony Holloway <<a href="mailto:avholloway+cisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>><br>
<b>Sent:</b> Thursday, 4 June 2020 7:37 AM<br>
<b>To:</b> UC Penguin <<a href="mailto:gentoo@ucpenguin.com">gentoo@ucpenguin.com</a>><br>
<b>Cc:</b> cisco-voip voyp list <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> Re: [cisco-voip] Third Party CDR Analysis</span> <o:p></o:p></p>
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<p class="MsoNormal">My personal experience is that it gets talked about a lot, but then never purchased. For mostly cost reasons, but I think it's also the fact that it's one more vendor, one more contract, one more vm, one more management touch point, etc.,
and is the data you'll get really that useful, to warrant all that? <o:p></o:p></p>
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<p class="MsoNormal">I personally have really wanted to see someone buy the Variphy suite, as it also does DID management and a few other things.<o:p></o:p></p>
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<p class="MsoNormal">I know the Donoma people post to this list often, so we might hear from them. Their website touts "telling a story" about the call, which I think is what most are missing. They just don't turn data into knowledge. I'd like to see Donoma pull
that off, but again, I just don't see people buying anything. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, Jun 3, 2020 at 3:58 PM UC Penguin <<a href="mailto:gentoo@ucpenguin.com">gentoo@ucpenguin.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">I’m curious what third party CDR Analysis software is commonly used today and pros/cons of each?<br>
<br>
Looking for something friendly for non-Engineers to run reports.<br>
<br>
Thanks in advance <br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
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