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<p class="MsoNormal">That and what the regional bandwidth/codec lists are set to<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Perhaps some calls are using g729 or something which would sound pretty gross on a PC headset in comparison to opus or even g711<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net>
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Monday, July 13, 2020 11:08 AM<br>
<b>To:</b> Scott Voll <svoll.voip@gmail.com><br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] digitized voice quality<o:p></o:p></p>
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<p class="MsoNormal">Who is hearing the poor audio, the jabber user? the person the jabber user is speaking to? is this jabber to jabber only? is this over wlan or lan?<o:p></o:p></p>
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<p class="MsoNormal">One idea for why audio sucks but audio+video doesn't is that your priority queue is dropping packets and when video is added both audio and video are af41 and therefore circumvents the priority queue.<o:p></o:p></p>
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<p class="MsoNormal">Can you confirm the dscp values on the voice stream for a voice only versus voice+video call?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Mon, Jul 13, 2020 at 9:51 AM Scott Voll <<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">All--<o:p></o:p></p>
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<p class="MsoNormal">we are using Jabber 12.8 with CM 12.5 in a voice only mode. we have users reporting digitized voice call quality. has anyone else been dealing with this? <o:p></o:p></p>
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<p class="MsoNormal">we have had multiple users say if they add Video to the call it makes it better. Anyone else seeing that? Any ideas why that would be better?<o:p></o:p></p>
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<p class="MsoNormal">what else can we do to make this work better? TAC has not been able to help with this after multiple weeks of engagement. <o:p></o:p></p>
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<p class="MsoNormal">any thoughts?<o:p></o:p></p>
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<p class="MsoNormal">TIA<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Scott<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
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