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hi</div>
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one of our new customer have redundant cucm, im and presence and unity. they are still using 10.5.2.2000-1. they dont have recording of cli and security password and want to reconfigure those. i came through following link</div>
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<a href="https://community.cisco.com/t5/collaboration-voice-and-video/cucm-passwords-and-password-recovery/ta-p/3162863">https://community.cisco.com/t5/collaboration-voice-and-video/cucm-passwords-and-password-recovery/ta-p/3162863</a></div>
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i have following queries.</div>
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<li>do we have to use recovery iso or bootable cucm/imp/cuc iso</li><li>in case of redundancy, whether we have to do publisher first and then subscriber?</li><li>customer dont have iso images for <span style="font-family: Calibri, Helvetica, sans-serif; text-align: start; background-color: rgb(255, 255, 255); display: inline !important">10.5.2.2000-1. when i looked into software, i found out that recovery image
of 10.5.2.1000-5 is available only? will it work when i use it while changing cli and security password for <span style="font-family: Calibri, Helvetica, sans-serif; background-color: rgb(255, 255, 255); display: inline !important">10.5.2.2000-1.</span></span></li></ol>
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<div><span style="font-family: Calibri, Helvetica, sans-serif; text-align: start; background-color: rgb(255, 255, 255); display: inline !important">Regards</span></div>
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<div><span style="font-family: Calibri, Helvetica, sans-serif; text-align: start; background-color: rgb(255, 255, 255); display: inline !important">Naray</span></div>
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