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<div class="">Hi Ariel,</div>
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Can you check if <a href="http://activation.webex.com" class="">activation.webex.com</a> is reachable via HTTPS from the device/network? Do you have any other devices that are successfully cloud registered from the same network as the Webex Room Kit displaying
this message?
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<div class="">Joe<br class="">
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<div class="">On Oct 23, 2020, at 2:17 PM, ROZA, Ariel <<a href="mailto:Ariel.ROZA@LA.LOGICALIS.COM" class="">Ariel.ROZA@LA.LOGICALIS.COM</a>> wrote:</div>
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Hi Guys and Gals,<o:p class=""></o:p></div>
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<o:p class=""> </o:p></div>
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<span lang="EN-US" class="">Have you ever seen this error:<span class="Apple-converted-space"> </span><b class="">activation failed. system time adjustment failed</b><span class="Apple-converted-space"> </span>while registering a Room Kit to Webex?<o:p class=""></o:p></span></div>
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<span lang="EN-US" class=""><o:p class=""> </o:p></span></div>
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<span lang="EN-US" class="">I have already setup NTP with and internal NTP Server, and Diagnostics on the unit show NTP as ok. But I run the wizard to register it to Webex, I input the activation code, and after “thinking” for a while, I get that error.<o:p class=""></o:p></span></div>
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<span lang="EN-US" class=""><o:p class=""> </o:p></span></div>
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<span lang="EN-US" class="">The very odd thing is that the NTP section in the configuration menu is missing after my first attempt to register the device (That is already set to use Webex, and not CUCM)<o:p class=""></o:p></span></div>
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<span lang="EN-US" class=""><o:p class=""> </o:p></span></div>
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<span lang="PT-BR" style="font-size: 12pt; font-family: Arial, sans-serif; color: white; background-color: red; background-position: initial initial; background-repeat: initial initial;" class="">Ariel Pablo Roza</span><span lang="PT-BR" style="font-family: Arial, sans-serif; color: white;" class=""><o:p class=""></o:p></span></div>
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<b class=""><span lang="EN-US" style="font-family: Arial, sans-serif; color: rgb(63, 66, 67);" class="">Post Sales UC Engineer / Southern Cone</span></b><span lang="EN-US" style="font-family: Arial, sans-serif; color: rgb(64, 64, 64);" class=""><span class="Apple-converted-space"> </span></span><span lang="PT-BR" style="font-family: Arial, sans-serif; color: rgb(64, 64, 64);" class=""><span id="cid:image005.png@01D6A94F.9838FB30"><image005.png></span><o:p class=""></o:p></span></div>
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<span lang="PT-BR" style="font-family: Arial, sans-serif; color: rgb(64, 64, 64);" class="">t: (011) 5282-0458<o:p class=""></o:p></span></div>
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<span lang="PT-BR" style="font-family: Arial, sans-serif; color: rgb(64, 64, 64);" class="">m: (011) 5017-4417<o:p class=""></o:p></span></div>
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<span lang="PT-BR" style="font-family: Arial, sans-serif; color: rgb(64, 64, 64);" class=""><a href="mailto:ariel.roza@la.logicalis.com" class="">ariel.roza@la.logicalis.com</a><o:p class=""></o:p></span></div>
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<span lang="PT-BR" style="font-family: Arial, sans-serif; color: rgb(64, 64, 64);" class="">CABA – Buenos Aires - Argentina<o:p class=""></o:p></span></div>
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<span id="cid:oledata.mso"><oledata.mso></span><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">_______________________________________________</span><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class="">
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