<!DOCTYPE html><html><head><title></title><style type="text/css">p.MsoNormal,p.MsoNoSpacing{margin:0}</style></head><body><div>Unity live record, that's one I haven't thought of yet. Thanks!</div><div><br></div><div>I'm pretty sure, mediasense is totally dead. We just upgraded to CUCM 12.5 SU3 in October. MediaSense 11.5 su2 said it was compatible with CUCM 12.x, but in this case, it only meant 12.x THRU 12.5 SU2. The BU's solution was to downgrade to SU2. We kind of pushed them and they came back with a fix. Apparently between CUCM 12.5 SU2 and 12.5 SU3, CUCM forced HTTPs for AXL connections. to fix it, TAC had to root into my nodes and make a change to the haproxy.conf file to stop forcing HTTPS.<br></div><div><br></div><div>This whole mess took me right up to the last day of support and I think everyone at cisco hated me, but they were clear there would be no more support for this monster. meh<br></div><div><br></div><div>Thanks,<br></div><div>Nick</div><div><br></div><div>On Mon, Jan 11, 2021, at 2:24 PM, Brian Meade wrote:<br></div><blockquote type="cite" id="qt" style=""><div dir="ltr"><div>Unity Connection Live Record may be an option you could try and have it conference in that number.<br></div><div><br></div><div>I think MediaSense is still around for video call handlers/video voicemail/video on hold if I remember correctly. I think they only killed it for recording calls.<br></div></div><div><br></div><div class="qt-gmail_quote"><div dir="ltr" class="qt-gmail_attr">On Mon, Jan 11, 2021 at 1:56 PM Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<br></div><blockquote class="qt-gmail_quote" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204, 204, 204);padding-left:1ex;"><div lang="EN-US" style="overflow-wrap:break-word;"><div class="qt-gmail-m_-199945676891971019WordSection1"><p class="qt-MsoNormal">I sure was sad when they EOL’ed Media Sense. I really wanted to do video call handlers and video voicemail and greetings. <u></u><u></u><br></p><p class="qt-MsoNormal"><u></u> <u></u><br></p><p class="qt-MsoNormal">Take a look at <a href="https://www.mns.vc/" target="_blank">https://www.mns.vc/</a> they might have what you’re looking for.<u></u><u></u><br></p><p class="qt-MsoNormal"><u></u> <u></u><br></p><p class="qt-MsoNormal">Lelio<u></u><u></u><br></p><p class="qt-MsoNormal"><u></u> <u></u><br></p><p class="qt-MsoNormal"><u></u> <u></u><br></p><div><div style="border-right-width:initial;border-right-style:none;border-right-color:initial;border-bottom-width:initial;border-bottom-style:none;border-bottom-color:initial;border-left-width:initial;border-left-style:none;border-left-color:initial;border-top-width:1pt;border-top-style:solid;border-top-color:rgb(225, 225, 225);padding-top:3pt;padding-right:0in;padding-bottom:0in;padding-left:0in;"><p class="qt-MsoNormal"></p><div><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>> <b>On Behalf Of </b>Nick Barnett<br></div><div> <b>Sent:</b> Monday, January 11, 2021 12:54 PM<br></div><div> <b>To:</b> cisco-voip <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br></div><div> <b>Subject:</b> [cisco-voip] Alternatives for MediaSense simple recording?<u></u><u></u><br></div><p></p></div></div><p class="qt-MsoNormal"><u></u> <u></u><br></p><div style="border-top-width:1pt;border-right-width:1pt;border-bottom-width:1pt;border-left-width:1pt;border-top-style:solid;border-right-style:solid;border-bottom-style:solid;border-left-style:solid;border-top-color:rgb(156, 101, 0);border-right-color:rgb(156, 101, 0);border-bottom-color:rgb(156, 101, 0);border-left-color:rgb(156, 101, 0);border-image-source:initial;border-image-slice:initial;border-image-width:initial;border-image-outset:initial;border-image-repeat:initial;padding-top:2pt;padding-right:2pt;padding-bottom:2pt;padding-left:2pt;"><p class="qt-MsoNormal" style="line-height:12pt;background-image:initial;background-position-x:initial;background-position-y:initial;background-size:initial;background-repeat-x:initial;background-repeat-y:initial;background-attachment:initial;background-origin:initial;background-clip:initial;background-color:rgb(255, 235, 156);"><b><span style="color:black;"><span class="size" style="font-size:10pt;">CAUTION:</span></span></b><span style="color:black;"><span class="size" style="font-size:10pt;"> This email originated from outside of the University of Guelph. Do not click links
or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to <a href="mailto:IThelp@uoguelph.ca" target="_blank">IThelp@uoguelph.ca</a><u></u><u></u></span></span><br></p></div><p class="qt-MsoNormal"><u></u> <u></u><br></p><div><p class="qt-MsoNormal">Hey folks. What are people using now that MediaSense is EOL? It was fine for what it was. It just recorded anything you threw into it. it weaseled it's way into some weird apps we have, and now I'm kinda stuck. We have an iphone app that
was developed to work in areas with poor data connectivity. It creates a conference call to a PSTN number that routes into our system and is a route pattern attached to a SIP trunk directly to MediaSense. <u></u><u></u><br></p></div><div id="qt-gmail-m_-199945676891971019qt"><div id="qt-gmail-m_-199945676891971019qt-qt"><div><p class="qt-MsoNormal"><u></u> <u></u><br></p></div><div><p class="qt-MsoNormal">From there, we use APIs to pull the file down and save it using meta data from the initial call.<u></u><u></u><br></p></div><div><p class="qt-MsoNormal"><u></u> <u></u><br></p></div><div><p class="qt-MsoNormal">We aren't using ANY of the recording profiles or advanced features of mediasense. Our new recording system is NICE Engage and they don't offer any way to record via route patterns.<u></u><u></u><br></p></div><div><p class="qt-MsoNormal"><u></u> <u></u><br></p></div><div><p class="qt-MsoNormal">Are there any open source, or really ANYTHING else out there that can do this simple procedure? The most basic of requirements are 1) non proprietary audio format 2) retrievable with an API or script. My cisco account team can only recommend
Webex for recording which doesn't look to allow recording with a route pattern. Our VAR sells NICE which requires an extra application to kick of a recording like this. <u></u><u></u><br></p></div><div><p class="qt-MsoNormal"><u></u> <u></u><br></p></div><div><p class="qt-MsoNormal">What are you guys using? Any suggestions for me?<u></u><u></u><br></p></div><div><p class="qt-MsoNormal"><u></u> <u></u><br></p></div><div id="qt-gmail-m_-199945676891971019qt-qt-sig91721592"><div><p class="qt-MsoNormal">Thanks,<u></u><u></u><br></p></div><div><p class="qt-MsoNormal">Nick<u></u><u></u><br></p></div></div><div><p class="qt-MsoNormal"><u></u> <u></u><br></p></div></div><div><p class="qt-MsoNormal">P.S. just to be clear, MeidaSense is not our quality assurance platform. We use NICE Engage for that and it's fine for now... just looking for something to fill the gap left by a disappearing MediaSense and our route pattern recording method.<u></u><u></u><br></p></div></div><div><p class="qt-MsoNormal"><u></u> <u></u><br></p></div></div></div><div>_______________________________________________<br></div><div> cisco-voip mailing list<br></div><div> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br></div><div> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" rel="noreferrer" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></div></blockquote></div></blockquote><div><br></div><div id="sig91721560"><div class="signature"><br></div><div class="signature">Thanks,<br></div><div class="signature">Nick<br></div></div><div><br></div></body></html>