<div dir="auto">Wes,</div><div dir="auto">I select Restore Wizard then select the backup device </div><div dir="auto">click next</div><div dir="auto">The Ccx then spins the hour glass for 5 mins then says </div><div dir="auto">“Restore request timing out. Either master agent is down or Sftp server is inaccessible or too slow to respond”</div><div dir="auto"><br></div><div dir="auto">It’s the same location all the other UC apps backup to. Could it be that there are too many files in the directory?</div><div dir="auto">Even though they would have different names etc?</div><div dir="auto"><br></div><div dir="auto">It seems to do a couple of hundred new sessions for some reason looking at the backup server syslog.</div><div dir="auto">It’s keeping 14 versions of cucm cluster backups is that too many, although I’ve not seen anything to say so.</div><div dir="auto"><br></div><div dir="auto">I’m going to change the file path tomorrow and see what happens with that.</div><div dir="auto"><br></div><div dir="auto">Andy</div><div dir="auto"><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, 19 Feb 2021 at 19:16, Wes Sisk (wsisk) <<a href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)">
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What is the exact error? What do DRS logs show?
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<div>I see one report that after re-install dbreplication is not established leading to "Unable to send network request to master agent. This may be due to Master or Local Agent being down”</div>
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<div>Resolved by resetting dbrepliaction for all nodes.<br>
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<div>Thanks,</div>
<div>Wes<br>
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<div>On Feb 19, 2021, at 1:51 PM, Andy Carse <<a href="mailto:andy.carse@gmail.com" target="_blank">andy.carse@gmail.com</a>> wrote:</div>
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<div dir="ltr">So I thought that if a CUCM could backup to and sftp server without issue, that it would be able to restore.
<div>But that turns out to be wrong.</div>
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<div>The cluster can backup to sftp without issue, but when I try to restore said backup, the restore seems to make a large amount of ssh connections and times out saying the DRS maybe down of the sftp server is tacking too long to respond.</div>
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<div>this is the sftp server syslog output.</div>
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<span style="font-size:10pt;font-family:Verdana,sans-serif">Feb 19 18:29:49 sukucmbkup systemd[1]: Started Session 226 of user support.</span></div>
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<span style="font-size:10pt;font-family:Verdana,sans-serif">Feb 19 18:29:49 sukucmbkup systemd[1]: Started Session 227 of user support.</span></div>
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<span style="font-size:10pt;font-family:Verdana,sans-serif">Feb 19 18:29:50 sukucmbkup systemd[1]: Started Session 228 of user support.</span></div>
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<span style="font-size:10pt;font-family:Verdana,sans-serif">Feb 19 18:29:51 sukucmbkup systemd[1]: Started Session 229 of user support.</span></div>
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<span style="font-size:10pt;font-family:Verdana,sans-serif">Feb 19 18:29:52 sukucmbkup systemd[1]: Started Session 230 of user support.</span></div>
<div><span style="font-family:Verdana,sans-serif;font-size:10pt">Feb 19 18:29:53 sukucmbkup systemd[1]: Started Session 231 of user support.</span></div>
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<div>any pointers grateful </div>
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<div>Rgds Andy<br>
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</blockquote></div></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature">Rgds Andy<br><br></div>