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<div dir="ltr" data-setdir="false">Was this working before?</div><div dir="ltr" data-setdir="false">I had problems before on a 4331 CUBE. I had to redo the password on the CUBE to Lumen.</div><div dir="ltr" data-setdir="false">it was the same password that was already there. and a reboot didn't fix it.</div><div dir="ltr" data-setdir="false"><br></div><div dir="ltr" data-setdir="false"><br></div><div><br></div>
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On Friday, April 16, 2021, 08:32:22 AM PDT, Sreekanth Narayanan (sreenara) via cisco-voip <cisco-voip@puck.nether.net> wrote:
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Nick,</div>
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What's the disconnect cause from the CUBE? 102?</div>
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Do you have logs for this call? Would be clear which timers are expiring, causing the problem.</div>
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debug ccsip message</div>
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debug ccsip error</div>
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debug ccsip info</div>
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-sreekanth</div>
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<div class="ydp7014b27dyiv4234847078yqt6601002253" id="ydp7014b27dyiv4234847078yqt47219"><div dir="ltr" id="ydp7014b27dyiv4234847078divRplyFwdMsg"><font face="Calibri, sans-serif" style="font-size:11pt;" color="#000000"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of Nick Barnett <nick@barnett.email><br clear="none">
<b>Sent:</b> Friday, April 16, 2021 6:53 PM<br clear="none">
<b>To:</b> cisco-voip <cisco-voip@puck.nether.net><br clear="none">
<b>Subject:</b> [cisco-voip] Outbound SIP connection failing in CUBE due to some timer... maybe.</font>
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<div>Yes, very vague subject. Sorry about that. Some calls to certain wireless carriers on our ITSP connections have started failing.
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<div>Win10 Jabber client (off of 12.5.su3) -> CUBE -> ITSP</div>
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<div>The call goes out Lumen, the 401 auth and challenge response are fine, the INVITE is then sent with SDP. We get a TRYING response which we immediately ACK. Up until this point, the entire call flow is NORMAL. <br clear="none">
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<div>If we don't receive a 18X response within 7 Seconds, the, the CUBE sends a cancel. Yes, the CUBE.<br clear="none">
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<div>It appears that the far end is taking too long to send the 18X message. we involved our carrier and they can see the 18X come back a split second later (sometimes), but our side has already closed the connection.<br clear="none">
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<div>I looked at all of the sip-ua timers and retry settings. nothing adds up to 7 seconds. Most timers are set to 500 msec. I'm not sure where to look? It's not on the sip profile.<span> </span><span>i tried bumping up the connect, update,
info and trying timers (one at a time), but it didn't make any difference. Maybe I was supposed to do something to make sip-ua changes "kick in" like bounce the sip service which I didn't do... not sure on that part.</span><br clear="none">
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<div>Please tell me there is something simple I'm missing. Pointers?</div>
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<div class="ydp7014b27dyiv4234847078x_signature">Thanks,<br clear="none">
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<div class="ydp7014b27dyiv4234847078x_signature">Nick<br clear="none">
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<div class="ydp7014b27dyiv4234847078x_signature">p.s. : some possibly relevant config and the timers and retries from my sip-ua<br clear="none">
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<div class="ydp7014b27dyiv4234847078x_signature">retry invite 2<br clear="none">
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<div>retry response 6<br clear="none">
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<div>retry bye 10<br clear="none">
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<div>retry cancel 10<br clear="none">
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<div>retry prack 10<br clear="none">
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<div>retry update 6<br clear="none">
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<div>retry rel1xx 6<br clear="none">
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<div>retry notify 10<br clear="none">
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<div>retry refer 10<br clear="none">
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<div>retry info 6<br clear="none">
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<div>retry register 6<br clear="none">
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<div>retry subscribe 6<br clear="none">
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<div>retry keepalive 6<br clear="none">
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<div>retry options 6<br clear="none">
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<div>timers trying 500<br clear="none">
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<div>timers expires 180000<br clear="none">
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<div>timers connect 500<br clear="none">
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<div>timers connection aging 5<br clear="none">
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<div>timers disconnect 500<br clear="none">
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<div>timers prack 500<br clear="none">
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<div>timers update 500<br clear="none">
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<div>timers rel1xx 500<br clear="none">
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<div>timers notify 750<br clear="none">
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<div>timers refer 500<br clear="none">
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<div>timers hold 2880<br clear="none">
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<div>timers info 500<br clear="none">
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<div>timers register 500<br clear="none">
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<div>timers buffer-invite 0<br clear="none">
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<div>timers keepalive down 30<br clear="none">
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<div>timers keepalive active 120<br clear="none">
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<div>timers dns registrar-cache 3600<br clear="none">
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<div>timers options 500<br clear="none">
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