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great, let me know how it goes.</div>
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Jinto.</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Hefin James [ahj] (Staff) <ahj@aber.ac.uk><br>
<b>Sent:</b> Monday, April 19, 2021 10:22 AM<br>
<b>To:</b> Jinto Alakkal <jalakkal@uoguelph.ca>; cisco-voip@puck.nether.net <cisco-voip@puck.nether.net><br>
<b>Subject:</b> RE: CCM<->CUBE<->MS Teams via Direct Routing</font>
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<span style="font-weight:bold">CAUTION:</span> This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca</div>
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<p class="x_MsoNormal"><span lang="EN-US" style="">Hi Jinto,</span></p>
<p class="x_MsoNormal"><span lang="EN-US" style=""> </span></p>
<p class="x_MsoNormal"><span lang="EN-US" style="">Hmm, not the correct Codec being set. I’ll hard code the CODEC now and see what happens.
</span></p>
<p class="x_MsoNormal"><span lang="EN-US" style=""> </span></p>
<p class="x_MsoNormal"><span lang="EN-US" style="">ZZZZZZZZZ -gw#show dialplan number +441970XXXXXX | incl codec</span></p>
<p class="x_MsoNormal"><span lang="EN-US" style="">       voice-class codec = 1</span></p>
<p class="x_MsoNormal"><span lang="EN-US" style="">        codec = g729r8,   payload size =  20 bytes,</span></p>
<p class="x_MsoNormal"><span lang="EN-US" style="">        video codec = disable</span></p>
<p class="x_MsoNormal"><span lang="EN-US" style="">        voice class codec = 1</span></p>
<p class="x_MsoNormal"><span lang="EN-US" style="">        voice-class codec = 1</span></p>
<p class="x_MsoNormal"><span lang="EN-US" style="">        codec = g729r8,   payload size =  20 bytes,</span></p>
<p class="x_MsoNormal"><span lang="EN-US" style="">        video codec = disable</span></p>
<p class="x_MsoNormal"><span lang="EN-US" style="">        voice class codec = 1</span></p>
<p class="x_MsoNormal"><span lang="EN-US" style=""> </span></p>
<p class="x_MsoNormal"><span lang="EN-US" style="">Thanks,</span></p>
<p class="x_MsoNormal"><span lang="EN-US" style="">Hefin</span></p>
<p class="x_MsoNormal"><span lang="EN-US" style=""> </span></p>
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<p class="x_MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Jinto Alakkal <jalakkal@uoguelph.ca>
<br>
<b>Sent:</b> 19 April 2021 15:16<br>
<b>To:</b> Hefin James [ahj] (Staff) <ahj@aber.ac.uk>; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: CCM<->CUBE<->MS Teams via Direct Routing</span></p>
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<p class="x_MsoNormal" style="line-height:11.0pt"><span style="color:red">[RHYBUDD! E-BOST ALLANOL / CAUTION! EXTERNAL E-MAIL]</span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:#174E86">Hi Hefin,</span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:#174E86">Can you run a sh dialplan number and make sure that it's hitting the correct outgoing dial-peer from CUBE, also instead of using
</span><span style="color:#201F1E; background:white">v</span><span style="font-size:12.0pt; color:#174E86; background:white">oice-class codec 1 try to hard code the codec in the outgoing dial-peer</span><span style="font-size:12.0pt; color:#174E86"></span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:#174E86">Thanks!</span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:#174E86">Jinto.</span></p>
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<p class="x_MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>> on behalf of Hefin James [ahj] (Staff) <<a href="mailto:ahj@aber.ac.uk">ahj@aber.ac.uk</a>><br>
<b>Sent:</b> Monday, April 19, 2021 10:00 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a> <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> [cisco-voip] CCM<->CUBE<->MS Teams via Direct Routing</span> </p>
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<p class="x_MsoNormal" style="line-height:12.0pt; background:#FFEB9C"><b><span style="font-size:10.0pt; color:black">CAUTION:</span></b><span style="font-size:10.0pt; color:black"> This email originated from outside of the University of Guelph. Do not click
 links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to
<a href="mailto:IThelp@uoguelph.ca">IThelp@uoguelph.ca</a></span></p>
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<p class="x_xmsonormal"><span lang="EN-US">Hi Everyone,</span></p>
<p class="x_xmsonormal"><span lang="EN-US"> </span></p>
<p class="x_xmsonormal"><span lang="EN-US">I’ve it a snag with a setup, and I can’t see what it’s failing on.</span></p>
<p class="x_xmsonormal"><span lang="EN-US">Calls from MS Teams<->CUBE<->CCM route and work correctly, but not the other way.</span></p>
<p class="x_xmsonormal"><span lang="EN-US"> </span></p>
<p class="x_xmsonormal"><span lang="EN-US">I just get a “SIP/2.0 488 Not Acceptable Here” which is usually CODEC, but I’m forcing the CODEC to G711ulaw as described in ‘Direct Routing for Microsoft Phone System with Cisco Unified Border Element (CUBE)’</span></p>
<p class="x_xmsonormal"><span lang="EN-US"> </span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Apr 19 14:39:11 BST: //35634/9E24AF000000/SIP/Msg/ccsipDisplayMsg:</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Sent:</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  INVITE <a href="sip:+441970622456@sip2.pstnhub.microsoft.com:5061;user=phone">
sip:+441970XXXXXX@sip2.pstnhub.microsoft.com:5061;user=phone</a> SIP/2.0</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Via: SIP/2.0/TLS real.world.ip:5061;branch=z9hG4bK2A0E2390</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  From: "AHJ Test" <<a href="sip:+441970624205@teams-gw.aber.ac.uk">sip:+441970YYYYYY@ZZZZZZZZZ.aber.ac.uk</a>>;tag=19270142-B3</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  To: <<a href="sip:+441970622456@sip2.pstnhub.microsoft.com">sip:+441970XXXXXX@sip2.pstnhub.microsoft.com</a>></span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Date: Mon, 19 Apr 2021 13:39:11 GMT</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Call-ID:
<a href="mailto:7554DE42-A04B11EB-8CDFDAFB-244A983D@teams-gw.aber.ac.uk">7554DE42-A04B11EB-8CDFDAFB-244A983D@ZZZZZZZZZ.aber.ac.uk</a></span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Supported: timer,resource-priority,replaces,sdp-anat</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Min-SE:  1800</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Cisco-Guid: 2653204224-0000065536-0000000030-4077854636</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  User-Agent: Cisco-SIPGateway/IOS-17.3.3</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  X-MS-SBC: Cisco UBE/ISR4351/IOS-17.3.3</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  CSeq: 101 INVITE</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Timestamp: 1618839551</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Contact: <<a href="sip:+441970624205@teams-gw.aber.ac.uk:5061;transport=tls">sip:+441970YYYYYY@ZZZZZZZZZ.aber.ac.uk:5061;transport=tls</a>></span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Expires: 180</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Allow-Events: telephone-event</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Max-Forwards: 68</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Session-ID: 8d66825c953b5cf5a1bcb2fad7b35cc2;remote=00000000000000000000000000000000</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Session-Expires:  1800</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Content-Type: application/sdp</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Content-Disposition: session;handling=required</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Content-Length: 475</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  v=0</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  o=CiscoSystemsSIP-GW-UserAgent 4399 1826 IN IP4 real.world.ip</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  s=SIP Call</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  c=IN IP4 real.world.ip</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  t=0 0</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  a=ice-lite</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  m=audio 8238 RTP/SAVP 0 101</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  c=IN IP4 real.world.ip</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  a=rtpmap:0 PCMU/8000</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  a=rtpmap:101 telephone-event/8000</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  a=fmtp:101 0-16</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  a=ptime:20</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  a=crypto:1 AES_CM_128_HMAC_SHA1_80 inline:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  a=label:main-audio</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  a=label:main-audio</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  a=rtcp:8239 IN IP4 real.world.ip</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  a=ice-ufrag:Wcpd</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  a=ice-pwd:4jFD67CwNiKIjLhaPn8Q21</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Apr 19 14:39:11 BST: //35634/9E24AF000000/SIP/Msg/ccsipDisplayMsg:</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:11 local3/7  Received:</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:12 local3/7  SIP/2.0 100 Trying</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:12 local3/7  FROM: "AHJ Test"<<a href="sip:+441970624205@teams-gw.aber.ac.uk">sip:+441970YYYYYY@ZZZZZZZZZ.aber.ac.uk</a>>;tag=19270142-B3</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:12 local3/7  TO: <<a href="sip:+441970622456@sip2.pstnhub.microsoft.com">sip:+441970XXXXXX@sip2.pstnhub.microsoft.com</a>></span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:12 local3/7  CSEQ: 101 INVITE</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:12 local3/7  CALL-ID:
<a href="mailto:7554DE42-A04B11EB-8CDFDAFB-244A983D@teams-gw.aber.ac.uk">7554DE42-A04B11EB-8CDFDAFB-244A983D@ZZZZZZZZZ.aber.ac.uk</a></span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:12 local3/7  VIA: SIP/2.0/TLS real.world.ip:5061;branch=z9hG4bK2A0E2390</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:12 local3/7  CONTENT-LENGTH: 0</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:12 local3/7  ALLOW: INVITE,ACK,OPTIONS,CANCEL,BYE,NOTIFY</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:12 local3/7  SERVER: Microsoft.PSTNHub.SIPProxy v.2021.4.12.3 i.USEA.2</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:12 local3/7  TIMESTAMP: 1618839551</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:12 local3/7</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:12 local3/7  Apr 19 14:39:12 BST: //35634/9E24AF000000/SIP/Msg/ccsipDisplayMsg:</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:12 local3/7  Received:</span></p>
<p class="x_xmsonormal"><span lang="EN-US">2021-04-19 14:39:12 local3/7  SIP/2.0 488 Not Acceptable Here</span></p>
<p class="x_xmsonormal"><span lang="EN-US"> </span></p>
<p class="x_xmsonormal"><span lang="EN-US">Dial peer is like what laid out in the document:</span></p>
<p class="x_xmsonormal"><span lang="EN-US"> </span></p>
<p class="x_xmsonormal"><span lang="EN-US">dial-peer voice 200 voip</span></p>
<p class="x_xmsonormal"><span lang="EN-US">description towards Phone System Proxy 1</span></p>
<p class="x_xmsonormal"><span lang="EN-US">preference 1</span></p>
<p class="x_xmsonormal"><span lang="EN-US">rtp payload-type comfort-noise 13</span></p>
<p class="x_xmsonormal"><span lang="EN-US">session protocol sipv2</span></p>
<p class="x_xmsonormal"><span lang="EN-US">session target dns:sip.pstnhub.microsoft.com</span></p>
<p class="x_xmsonormal"><span lang="EN-US">destination e164-pattern-map 200</span></p>
<p class="x_xmsonormal"><span lang="EN-US">voice-class codec 1</span></p>
<p class="x_xmsonormal"><span lang="EN-US">voice-class stun-usage 1</span></p>
<p class="x_xmsonormal"><span lang="EN-US">voice-class sip early-offer forced</span></p>
<p class="x_xmsonormal"><span lang="EN-US">voice-class sip tenant 200</span></p>
<p class="x_xmsonormal"><span lang="EN-US">voice-class sip options-keepalive profile 200</span></p>
<p class="x_xmsonormal"><span lang="EN-US">dtmf-relay rtp-nte</span></p>
<p class="x_xmsonormal"><span lang="EN-US">srtp</span></p>
<p class="x_xmsonormal"><span lang="EN-US">fax protocol none</span></p>
<p class="x_xmsonormal"><span lang="EN-US">no vad</span></p>
<p class="x_xmsonormal"><span lang="EN-US">!</span></p>
<p class="x_xmsonormal"><span lang="EN-US"> </span></p>
<p class="x_xmsonormal"><span lang="EN-US">Any clues would be most welcome.</span></p>
<p class="x_xmsonormal"><span lang="EN-US"> </span></p>
<p class="x_xmsonormal"><span lang="EN-US">Thanks,</span></p>
<p class="x_xmsonormal"><span lang="EN-US">Hefin</span></p>
<p class="x_xmsonormal"><span lang="EN-US"> </span></p>
<p class="x_xmsonormal"><span lang="EN-US">--------------------------------------------------------------</span></p>
<p class="x_xmsonormal"><span lang="EN-US" style="color:black">Hefin James                                    
</span></p>
<p class="x_xmsonormal"><span lang="EN-US" style="color:black">Rheolwr Seilwaith TG /  IT Infrastructure Manager</span></p>
<p class="x_xmsonormal"><span style="color:black">Gwasanaethau Gwybodaeth / Information Services</span></p>
<p class="x_xmsonormal"><span style="color:black">Prifysgol Aberystwyth / Aberystwyth University</span></p>
<p class="x_xmsonormal"><span style="color:black"> </span></p>
<p class="x_xmsonormal"><span style="font-family:"Arial",sans-serif; color:black"><img border="0" width="18" height="21" id="x_x_Picture_x0020_2" alt="Description: Description: Disgrifiad: Disgrifiad: Description: Description: Description: Description: Description: Iaith Gwaith" style="width:.1875in; height:.2187in" data-outlook-trace="F:1|T:1" src="cid:image001.png@01D7352F.D68F4E90"></span><span style="font-family:"Arial",sans-serif; color:black"> </span><span style="color:black">Hapus
 i siarad Cymraeg</span></p>
<p class="x_xmsonormal"><span lang="EN-US" style="color:black"> </span></p>
<p class="x_xmsonormal"><span style="color:#1F497D"> </span></p>
<p class="x_xmsonormal"><span lang="EN-US"> </span></p>
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