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Hi All, <br><br>We are running into an issue and have sought help from
Cisco TAC who has not been able to help us on this issue. Currently we
are running a Full +E164 numbering Plan with both 5 digit Enterprise
Alternate numbers and +E.164 Alternate numbers. So to give an example of
a Test phone I have set up:<br><br><ul><li>Directory number: \+150259663629</li><li>Enterprise Alt </li><ul><li>Number Mask: XXXXX</li><li>Alternate Number: 63629</li><li>Route Partition: 9999-EALT-PT</li></ul><li>+E.164 Alternate Number</li><ul><li>Number Mask: XXXXXXXXXX </li><li>Alternate Number: 5025966329</li><li>Route Partition: 0-KHC-EntAltExt</li></ul></ul><br>When
this phone is dialed by either the 5 digit or 10 digit and forwards to
voicemail the redirected and last redirected number that Unity Receives
is the Dialed number, either the 5 digit or 10 digit, and as we have not
configured ALT extensions on the mailboxes it fails to find the correct
box. If I set the Alt ext on each Unity mail box it does function and I
can do that for the 10 digit, I am going to run into an Issue setting
the 5 digit as an Alt extension on the mailboxes as we are going to
overlap on multiple sites. <br><br>What we are trying to do is find a
way to tell the call manager to send the full +1XXXXXXXXXX as the Last
Redirected Number when either the 11 digit full, 10 digit or 5 digit
number is dialed. We have tried a <i>Called Number Transformation</i> to no result and have messed with the device pool setting <i>“Redirected transformation CSS”</i> on a test DP to no effect either. <br><br>Does anyone have any suggestions<br><br>CUCM version: 12.5.1.14900-63<br>Unity Version: 12.5.1.14900-45<br><br><div>Our Unity mailboxes are built with +1XXXXXXXXXX as their D</div><div><br></div><div>
<div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><p><span style="color:rgb(0,0,0)">Thanks,</span></p><p><span style="color:rgb(0,0,0)"><span style="font-size:20pt;font-family:"Freestyle Script"">Austin John Williams</span></span></p><p><span style="color:rgb(0,0,0)">Email: <a href="mailto:austinwilly@gmail.com" target="_blank">austinwilly@gmail.com</a></span></p></div></div></div></div></div></div></div>