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<div dir="auto">Hy<br />
<br />
what is in the SIP Message towards the Unity. Is there the Fully DN in the Message, so u should be able to change the forwarding Information to thst value on the SIP Trunk to Unity with a LUA Script</div>
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<div name="messageReplySection">Am 5. Okt. 2021, 22:19 +0200 schrieb Austin Williams <austinpucknether@gmail.com>:<br />
<blockquote type="cite" style="border-left-color: grey; border-left-width: thin; border-left-style: solid; margin: 5px 5px;padding-left: 10px;">
<div dir="ltr">Hi All,<br />
<br />
We are running into an issue and have sought help from Cisco TAC who has not been able to help us on this issue. Currently we are running a Full +E164 numbering Plan with both 5 digit Enterprise Alternate numbers and +E.164 Alternate numbers. So to give an example of a Test phone I have set up:<br />
<br />
<ul>
<li>Directory number: \+150259663629</li>
<li>Enterprise Alt</li>
<ul>
<li>Number Mask: XXXXX</li>
<li>Alternate Number: 63629</li>
<li>Route Partition: 9999-EALT-PT</li>
</ul>
<li>+E.164 Alternate Number</li>
<ul>
<li>Number Mask: XXXXXXXXXX </li>
<li>Alternate Number: 5025966329</li>
<li>Route Partition: 0-KHC-EntAltExt</li>
</ul>
</ul>
<br />
When this phone is dialed by either the 5 digit or 10 digit and forwards to voicemail the redirected and last redirected number that Unity Receives is the Dialed number, either the 5 digit or 10 digit, and as we have not configured ALT extensions on the mailboxes it fails to find the correct box. If I set the Alt ext on each Unity mail box it does function and I can do that for the 10 digit, I am going to run into an Issue setting the 5 digit as an Alt extension on the mailboxes as we are going to overlap on multiple sites.<br />
<br />
What we are trying to do is find a way to tell the call manager to send the full +1XXXXXXXXXX as the Last Redirected Number when either the 11 digit full, 10 digit or 5 digit number is dialed. We have tried a <i>Called Number Transformation</i> to no result and have messed with the device pool setting <i>“Redirected transformation CSS”</i> on a test DP to no effect either.<br />
<br />
Does anyone have any suggestions<br />
<br />
CUCM version: 12.5.1.14900-63<br />
Unity Version: 12.5.1.14900-45<br />
<br />
<div>Our Unity mailboxes are built with +1XXXXXXXXXX as their D</div>
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<p><span style="color:rgb(0,0,0)">Thanks,</span></p>
<p><span style="color:rgb(0,0,0)"><span style="font-size:20pt;font-family:"Freestyle Script"">Austin John Williams</span></span></p>
<p><span style="color:rgb(0,0,0)">Email: <a href="mailto:austinwilly@gmail.com" target="_blank">austinwilly@gmail.com</a></span></p>
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