<div dir="ltr">On the phone, we see TLS connection failed... the E's cert is signed by Let's Encrypt... <div><br></div><div>On the Expressway E we see some certificate exchange and then resets in the connection...</div><div><br></div><div>MRA works fine for Jabber.... just 8845 Activation Code onboarding is failing...</div><div><br></div><div><br></div><div>Jonathan</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Nov 9, 2021 at 5:57 PM Brian Meade <<a href="mailto:bmeade90@vt.edu">bmeade90@vt.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">What's the console logs show?<div dir="auto"><br></div><div dir="auto">The Expressway needs to be signed by one of the trusted CAs listed that are part of the phone firmware.</div><div dir="auto"><br></div><div dir="auto">The Expressway cert authenticates the phone with the MIC.</div><div dir="auto"><br></div><div dir="auto">Do you have activation code onboarding enabled under the MRA config on the Expressway-C?</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Nov 5, 2021, 5:30 PM Jonathan Charles <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">So, I set up activation code MRA for an 8845 (lab first)...<div><br></div><div>Cloud onboarding worked, got an activation code, tried it out...</div><div><br></div><div>Phone kicks back 'check internet connectivtity' and on the status on the phone says:</div><div><br></div><div>GDS Handshake Succeeded </div><div>A TLS connection failed...</div><div><br></div><div>GDS is Cisco's cloud onboarding thingy.... I am assuming it didn't like the TLS connection the expressway, but I don't see anything in the Expressway logs...</div><div><br></div><div>There is a bug and it says we need to load a Hydrant cert back into the trust store...</div><div><a href="https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvt67257?rfs=iqvred" rel="noreferrer" target="_blank">https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvt67257?rfs=iqvred</a><br></div><div><br></div><div>But where do we need to load it? Tomcat Trust? On the Expressways? The bug doesn't say... it needs to be pushed to the phone's trust list, how do you do that?</div><div><br></div><div><br></div><div>Thanks!</div><div><br></div><div>Jonathan</div></div>
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