<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">We saw this with people that had internet options that weren’t the greatest. To help resolve we adjusted a timer, and actually enabled/changed a FW port. Both made a huge difference. However I don’t remember if we were getting drops based on bye, or timeouts resulting in the bye. Its been a while. But I can get the info if you like.<br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Nov 24, 2021, at 9:26 AM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com" class="">jonvoip@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class="">Both internal and external, multiple users, multiple locations<div class=""><br class=""></div><div class="">We are seeing call drops, and the only things the logs (on the Expressway E's) show is a Bye coming from CUCM.</div><div class=""><br class=""></div><div class="">tvcs: Event="Request Received" Service="SIP" Src-ip="10.1.28.210" Src-port="25845" Dst-ip="10.2.9.165" Dst-port="7001" Call-serial-number="b5ef5cdf-c039-48ec-91af-8ef6f4f4204c" Tag="dfd1d116-6100-48f6-8dcf-d2efe0b6f552" Protocol="TLS" Method="BYE" Request-URI="<a href="sip:4ed5aa08-624f-82a4-8c7f-6863f6545aa9@192.168.10.25:53171;transport\=tls" class="">sip:4ed5aa08-624f-82a4-8c7f-6863f6545aa9@192.168.10.25:53171;transport\=tls</a>" To="<a href="mailto:sip%3A6656002@CUCMS01.BANANA.COM" class="">sip:6656002@CUCMS01.BANANA.COM</a>" Level="2" UTCTime="2021-11-24 16:10:45,389"<br class=""></div><div class=""><br class=""></div><div class="">CUCM is 12.5</div><div class="">Expressway is v14.0.3</div><div class=""><br class=""></div><div class="">Just wondering what to check...</div><div class=""><br class=""></div><div class=""><br class=""></div><div class="">Thanks!</div><div class=""><br class=""></div><div class=""><br class=""></div><div class="">Jonathan</div></div>
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