<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="ProgId" content="Word.Document">
<meta name="Generator" content="Microsoft Word 15">
<meta name="Originator" content="Microsoft Word 15">
<link rel="File-List" href="cid:filelist.xml@01D7F27B.EA062750"><link rel="Edit-Time-Data" href="cid:editdata.mso"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:AllowPNG/>
</o:OfficeDocumentSettings>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:WordDocument>
<w:SpellingState>Clean</w:SpellingState>
<w:DocumentKind>DocumentEmail</w:DocumentKind>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:EnvelopeVis/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>EN-US</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:DoNotExpandShiftReturn/>
<w:BreakWrappedTables/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
</w:Compatibility>
<w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel>
<m:mathPr>
<m:mathFont m:val="Cambria Math"/>
<m:brkBin m:val="before"/>
<m:brkBinSub m:val="--"/>
<m:smallFrac m:val="off"/>
<m:dispDef/>
<m:lMargin m:val="0"/>
<m:rMargin m:val="0"/>
<m:defJc m:val="centerGroup"/>
<m:wrapIndent m:val="1440"/>
<m:intLim m:val="subSup"/>
<m:naryLim m:val="undOvr"/>
</m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="false" DefSemiHidden="false" DefQFormat="false" DefPriority="99" LatentStyleCount="375">
<w:LsdException Locked="false" Priority="0" QFormat="true" Name="Normal"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 1"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true" UnhideWhenUsed="true" QFormat="true" Name="heading 2"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true" UnhideWhenUsed="true" QFormat="true" Name="heading 3"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true" UnhideWhenUsed="true" QFormat="true" Name="heading 4"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true" UnhideWhenUsed="true" QFormat="true" Name="heading 5"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true" UnhideWhenUsed="true" QFormat="true" Name="heading 6"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true" UnhideWhenUsed="true" QFormat="true" Name="heading 7"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true" UnhideWhenUsed="true" QFormat="true" Name="heading 8"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="true" UnhideWhenUsed="true" QFormat="true" Name="heading 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="index 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="index 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="index 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="index 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="index 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="index 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="index 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="index 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="index 9"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true" UnhideWhenUsed="true" Name="toc 1"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true" UnhideWhenUsed="true" Name="toc 2"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true" UnhideWhenUsed="true" Name="toc 3"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true" UnhideWhenUsed="true" Name="toc 4"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true" UnhideWhenUsed="true" Name="toc 5"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true" UnhideWhenUsed="true" Name="toc 6"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true" UnhideWhenUsed="true" Name="toc 7"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true" UnhideWhenUsed="true" Name="toc 8"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true" UnhideWhenUsed="true" Name="toc 9"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Normal Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="footnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="annotation text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="header"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="footer"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="index heading"/>
<w:LsdException Locked="false" Priority="35" SemiHidden="true" UnhideWhenUsed="true" QFormat="true" Name="caption"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="table of figures"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="envelope address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="envelope return"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="footnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="annotation reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="line number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="page number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="endnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="endnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="table of authorities"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="macro"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="toa heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List Bullet"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List Number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List Bullet 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List Bullet 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List Bullet 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true" UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true" Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true" Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true" Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true" Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true" Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true" Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true" UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true" UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Mention"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Smart Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Hashtag"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Unresolved Mention"/>
</w:LatentStyles>
</xml><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"MS Gothic";
panose-1:2 11 6 9 7 2 5 8 2 4;
mso-font-alt:"ＭＳ ゴシック";
mso-font-charset:128;
mso-generic-font-family:modern;
mso-font-pitch:fixed;
mso-font-signature:-536870145 1791491579 134217746 0 131231 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;
mso-font-charset:0;
mso-generic-font-family:roman;
mso-font-pitch:variable;
mso-font-signature:-536869121 1107305727 33554432 0 415 0;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;
mso-font-charset:0;
mso-generic-font-family:swiss;
mso-font-pitch:variable;
mso-font-signature:-469750017 -1073732485 9 0 511 0;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;
mso-font-charset:0;
mso-generic-font-family:swiss;
mso-font-pitch:variable;
mso-font-signature:-520081665 -1073717157 41 0 66047 0;}
@font-face
{font-family:"Malgun Gothic";
panose-1:2 11 5 3 2 0 0 2 0 4;
mso-font-charset:129;
mso-generic-font-family:swiss;
mso-font-pitch:variable;
mso-font-signature:-1879048145 701988091 18 0 524289 0;}
@font-face
{font-family:"\@Malgun Gothic";
mso-font-charset:129;
mso-generic-font-family:swiss;
mso-font-pitch:variable;
mso-font-signature:-1879048145 701988091 18 0 524289 0;}
@font-face
{font-family:"\@MS Gothic";
panose-1:2 11 6 9 7 2 5 8 2 4;
mso-font-charset:128;
mso-generic-font-family:modern;
mso-font-pitch:fixed;
mso-font-signature:-536870145 1791491579 134217746 0 131231 0;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{mso-style-unhide:no;
mso-style-qformat:yes;
mso-style-parent:"";
margin:0in;
margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;
text-underline:single;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-noshow:yes;
mso-style-priority:99;
color:#954F72;
text-decoration:underline;
text-underline:single;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
mso-style-unhide:no;
mso-style-qformat:yes;
margin-top:0in;
margin-right:0in;
margin-bottom:0in;
margin-left:.5in;
margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-style-unhide:no;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;}
span.EmailStyle19
{mso-style-type:personal;
mso-style-noshow:yes;
mso-style-unhide:no;
font-family:"Calibri",sans-serif;
mso-ascii-font-family:Calibri;
mso-hansi-font-family:Calibri;
mso-bidi-font-family:Calibri;
color:windowtext;}
span.EmailStyle23
{mso-style-type:personal-reply;
mso-style-noshow:yes;
mso-style-unhide:no;
mso-ansi-font-size:11.0pt;
mso-bidi-font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-ascii-font-family:Calibri;
mso-fareast-font-family:Calibri;
mso-hansi-font-family:Calibri;
mso-bidi-font-family:"Times New Roman";
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
mso-default-props:yes;
font-size:10.0pt;
mso-ansi-font-size:10.0pt;
mso-bidi-font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;
mso-header-margin:.5in;
mso-footer-margin:.5in;
mso-paper-source:0;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:233707818;
mso-list-type:hybrid;
mso-list-template-ids:-943979116 67698703 67698713 67698715 67698703 67698713 67698715 67698703 67698713 67698715;}
@list l0:level1
{mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level2
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level3
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l0:level4
{mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level5
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level6
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l0:level7
{mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level8
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level9
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l1
{mso-list-id:273680256;
mso-list-template-ids:-540659058;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style><!--[if gte mso 10]><style>/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin:0in;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Times New Roman",serif;}
</style><![endif]--><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72" style="tab-interval:.5in">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman"">I want to thank Mark & 9line911 for taking the time to step me through these options especially since the
end result is that for our small environment, we won’t need a third-party solution such as 9Line911.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-ansi-language:EN-GB;mso-no-proof:yes">Matthew Huff</span></b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-ansi-language:EN-GB;mso-no-proof:yes">
| Director of Technical Operations | OTA Management LLC<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:4.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-ansi-language:EN-AU;mso-no-proof:yes"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-ansi-language:EN-GB;mso-no-proof:yes">Office: 914-460-4039<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-ansi-language:EN-GB;mso-no-proof:yes"><a href="mailto:mhuff@ox.com">mhuff@ox.com</a> | </span></i><i><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";mso-ansi-language:EN-GB;mso-no-proof:yes"><a href="http://www.ox.com">www.ox.com</a><span style="color:#1F497D"><o:p></o:p></span></span></i></p>
<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";color:gray;mso-no-proof:yes">...........................................................................................................................................<o:p></o:p></span></b></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:11.0pt;mso-fareast-font-family:"Times New Roman"">From:</span></b><span style="font-size:11.0pt;mso-fareast-font-family:"Times New Roman""> Mark Turpin <mark@9line911.com>
<br>
<b>Sent:</b> Thursday, December 16, 2021 11:54 AM<br>
<b>To:</b> Brian.Palmer@bcbsfl.com; ajp26@buffalo.edu; Matthew Huff <mhuff@ox.com>; johns10t@cmich.edu<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] [External] Re: Small business E911 solution<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">I heard about this thread and wanted to chime in, in case someone else comes along with a similar use case.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">Consider the following:<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;mso-fareast-font-family:"Times New Roman"">A small environment with all physical phones<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;mso-fareast-font-family:"Times New Roman"">On-prem & remote phones do NOT move<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;mso-fareast-font-family:"Times New Roman"">The # of locations is very manageable<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">This is a perfect use case for the free Native Emergency Calling feature. Map each location to a device pool, assign an ELIN, set the address w/your carrier for the ELIN, and you’re
done. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"><a href="https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200452-Usage-of-Native-Emergency-Call-Routing-F.html">https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200452-Usage-of-Native-Emergency-Call-Routing-F.html</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">Best,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">-Mark<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in;mso-outline-level:1">
<b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>> on behalf of Palmer, Brian via cisco-voip <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Date: </b>Friday, December 10, 2021 at 11:40 AM<br>
<b>To: </b>Adam Pawlowski <<a href="mailto:ajp26@buffalo.edu">ajp26@buffalo.edu</a>>, Matthew Huff <<a href="mailto:mhuff@ox.com">mhuff@ox.com</a>>, Johnson, Tim <<a href="mailto:johns10t@cmich.edu">johns10t@cmich.edu</a>><br>
<b>Cc: </b><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a> <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject: </b>Re: [cisco-voip] [External] Re: Small business E911 solution<o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in">
<span style="font-size:11.0pt">*** EXTERNAL EMAIL - DO NOT CLICK LINKS *** <o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">Intrado is the only one that I know of that has the ability to deal with just about every single solution. The only one they can’t handle yet is the softphone within citrix which
nobody else I know can deal with. That solution comes in a few months. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">The ERS service from Intrado is the cheaper of the two solutions. There really isn’t anyway to accomplish what you want without $$$$. The risk you have is that if it doesn’t route
or is mis-routed you could possibly then have legal issues.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">The biggest issues we had was softphones in virtual environment(citrix), non-did extensions, users that move around and need to dynamically change location on the fly etc.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">Most of the vendors like redsky are just the front end as it seems like Intrado literally has a monopoly on the backend E911 service.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;color:#1F497D">Brian Palmer
</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;color:#1F497D">904-905-8263</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:.5in;mso-outline-level:1"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Adam Pawlowski<br>
<b>Sent:</b> Thursday, December 9, 2021 4:23 PM<br>
<b>To:</b> Matthew Huff <<a href="mailto:mhuff@ox.com">mhuff@ox.com</a>>; Johnson, Tim <<a href="mailto:johns10t@cmich.edu">johns10t@cmich.edu</a>><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] [External] Re: Small business E911 solution<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;color:#1F497D">If the devices are “remote” then I believe it is limited to the unique DID formed between the extension on the device and the e164mask with CER. V911 solutions all seem
to use call routing and can’t differentiate which thing originated the call in any way other than the calling number. That’s where I am stuck being MRA only with Jabber. We’re also looking at 9Line, as they offer V911 and a UCM-direct approach for locations,
but I believe in both cases it will still require some sort of unique DN, it just offers perhaps a better experience than the off-premise portal in CER for the customer to update their location as appropriate.
</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;color:#1F497D"> </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;color:#1F497D">Best,</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;color:#1F497D"> </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;color:#1F497D">Adam</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;color:#1F497D"> </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<div style="border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt">
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:.5in;mso-outline-level:1"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Matthew Huff<br>
<b>Sent:</b> Thursday, December 9, 2021 2:25 PM<br>
<b>To:</b> Johnson, Tim <<a href="mailto:johns10t@cmich.edu">johns10t@cmich.edu</a>><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] [External] Re: Small business E911 solution<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">We have a SIP provider. The issue is that the user requires the same Prime DN no matter their location. We have a user, for example, at our NY office, he has a two different home offices
in Massachusetts and one in Idaho. Our SIP provider in order to route E911 requires each phone to an unique DID, which our users will not accept.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">What is the easiest solution with on-premise CUCM that allows me to satisfy E911 regulations, especially the ones that go into effect in January, without having to have everyone have
an unique prime-dn at each location. Is Cisco Emergency Responder the only choice?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="margin-left:.5in"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ansi-language:EN-GB">Matthew Huff</span></b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ansi-language:EN-GB">
| Director of Technical Operations | OTA Management LLC</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span lang="EN-AU" style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ansi-language:EN-AU"> </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><i><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ansi-language:EN-GB">Office: 914-460-4039</span></i><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"><a href="mailto:mhuff@ox.com"><i><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ansi-language:EN-GB">mhuff@ox.com</span></i></a></span><i><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ansi-language:EN-GB">
| </span></i><span style="font-size:11.0pt"><a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fdefang.bcbsfl.com%2Fdefang.php%3Furl%3Dhttps%3A%2F%2Fnam12.safelinks.protection.outlook.com%2F%3Furl%3Dhttp%253A%252F%252Fwww.ox.com%252F%26data%3D04%257C01%257Cajp26%2540buffalo.edu%257C41ba0d36daec4cf57dab08d9bb4c1514%257C96464a8af8ed40b199e25f6b50a20250%257C0%257C0%257C637746757719785465%257CUnknown%257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%253D%257C3000%26sdata%3DdNrDrBaJVgbiP0jpa06fU6b8U9z3y%252BUUwYJxtMTetPw%253D%26reserved%3D0&data=04%7C01%7Cmturpin%40covene.com%7Ccc824c33fea5459ca66108d9bc041c77%7C575b0cc755204e999cb37affbf511f45%7C1%7C0%7C637747548110622061%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=vW%2BId1T%2F8n%2FWBwOGrjlBZwjrN%2BpBCt%2BjH%2BeZRp95Afc%3D&reserved=0"><i><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ansi-language:EN-GB">www.ox.com</span></i></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:gray">...........................................................................................................................................</span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:1.0in;mso-outline-level:1"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Johnson, Tim <<a href="mailto:johns10t@cmich.edu">johns10t@cmich.edu</a>>
<br>
<b>Sent:</b> Thursday, December 9, 2021 2:20 PM<br>
<b>To:</b> Matthew Huff <<a href="mailto:mhuff@ox.com">mhuff@ox.com</a>><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [External] Re: [cisco-voip] Small business E911 solution<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt">Maybe Intrado? Not sure their minimum requirements but I know we started with them when they were West, with only a couple hundred DIDs. <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt">On Dec 9, 2021 2:16 PM, Matthew Huff <<a href="mailto:mhuff@ox.com">mhuff@ox.com</a>> wrote:<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt">No, hosted solution isn’t an option as we have a number of custom solutions like ring downs, etc…<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt">We already have CUCM and Expressway working fine, I just need directions on the simplest solution for E911 for MRA workers.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="margin-left:1.0in"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ansi-language:EN-GB">Matthew Huff</span></b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ansi-language:EN-GB">
| Director of Technical Operations | OTA Management LLC</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span lang="EN-AU" style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ansi-language:EN-AU"> </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><i><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ansi-language:EN-GB">Office: 914-460-4039</span></i><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt"><a href="mailto:mhuff@ox.com"><i><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ansi-language:EN-GB">mhuff@ox.com</span></i></a></span><i><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ansi-language:EN-GB">
| </span></i><span style="font-size:11.0pt"><a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fdefang.bcbsfl.com%2Fdefang.php%3Furl%3Dhttps%3A%2F%2Fnam12.safelinks.protection.outlook.com%2F%3Furl%3Dhttp%253A%252F%252Fwww.ox.com%252F%26data%3D04%257C01%257Cajp26%2540buffalo.edu%257C41ba0d36daec4cf57dab08d9bb4c1514%257C96464a8af8ed40b199e25f6b50a20250%257C0%257C0%257C637746757719795458%257CUnknown%257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%253D%257C3000%26sdata%3DZvkNyVJJsY%252FObyfGa%252FgTHBFALKEeW%252Fo%252FAmJQMpfAeFI%253D%26reserved%3D0&data=04%7C01%7Cmturpin%40covene.com%7Ccc824c33fea5459ca66108d9bc041c77%7C575b0cc755204e999cb37affbf511f45%7C1%7C0%7C637747548110632016%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=ONf%2BMLeUn7j14RssN2tQWKA%2BIjlSuF9nevkieD291p4%3D&reserved=0"><i><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ansi-language:EN-GB">www.ox.com</span></i></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:gray">...........................................................................................................................................</span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:1.5in;mso-outline-level:1"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>>
<br>
<b>Sent:</b> Thursday, December 9, 2021 2:00 PM<br>
<b>To:</b> Matthew Huff <<a href="mailto:mhuff@ox.com">mhuff@ox.com</a>>; <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Small business E911 solution<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt">I’m very curious if you find something. I’m not aware of anything cost effective at your size. RedSky’s minimum purchase for a CUCM based system is 12-14k.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:1.5in">
<span style="font-size:11.0pt">Have you looked at moving to a hosted phone system? Almost every vendor I’m aware of includes E911 therein<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<div>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="5%" style="width:5.12%;mso-cellspacing:0in;margin-left:1.5in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes">
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes">
<td style="padding:0in 7.5pt 0in 0in">
<p class="MsoNormal"><span style="font-size:1.0pt"> </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
<td style="padding:7.5pt 0in 7.5pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes">
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes">
<td valign="top" style="padding:0in 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:#F3800B">Matthew Loraditch</span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="mso-yfti-irow:1">
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes">
<td valign="top" style="padding:0in 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:gray">Sr. Network Engineer</span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
</tr>
<tr style="mso-yfti-irow:1;mso-yfti-lastrow:yes">
<td valign="top" style="padding:0in 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:gray">(He/Him/His)</span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="mso-yfti-irow:2">
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes">
<td valign="top" style="padding:7.5pt 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes">
<td valign="top" style="padding:0in 0in 0in 0in">
<p class="MsoNormal"><span style="font-size:11.0pt;color:#F3800B">p:</span><span style="font-size:11.0pt;color:gray"> </span><span style="font-size:11.0pt"><a href="tel:443.541.1518" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none;text-underline:none">443.541.1518</span></strong></a><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="mso-yfti-irow:3">
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes">
<td valign="top" style="padding:0in 0in 0in 0in">
<p class="MsoNormal"><span style="font-size:11.0pt;color:#F3800B">w:</span><span style="font-size:11.0pt;color:gray"> </span><span style="font-size:11.0pt"><a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fdefang.bcbsfl.com%2Fdefang.php%3Furl%3Dhttps%3A%2F%2Fnam12.safelinks.protection.outlook.com%2F%3Furl%3Dhttp%253A%252F%252Fwww.heliontechnologies.com%252F%26data%3D04%257C01%257Cajp26%2540buffalo.edu%257C41ba0d36daec4cf57dab08d9bb4c1514%257C96464a8af8ed40b199e25f6b50a20250%257C0%257C0%257C637746757719805454%257CUnknown%257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%253D%257C3000%26sdata%3DkzuMMTA8ZpuZyvWEVvCcpG5PTLTR1bsByC6P1LLVRLc%253D%26reserved%3D0&data=04%7C01%7Cmturpin%40covene.com%7Ccc824c33fea5459ca66108d9bc041c77%7C575b0cc755204e999cb37affbf511f45%7C1%7C0%7C637747548110641973%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=VZzxPWwCt6h926HudlA6o6j0wrbSsUlnwyoB2E32lMw%3D&reserved=0" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none;text-underline:none">www.heliontechnologies.com</span></strong></a><o:p></o:p></span></p>
</td>
<td valign="top" style="padding:0in 0in 0in 0in">
<p class="MsoNormal"><span style="font-size:11.0pt;color:gray"> | </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
<td valign="top" style="padding:0in 0in 0in 0in">
<p class="MsoNormal"><span style="font-size:11.0pt;color:#F3800B">e:</span><span style="font-size:11.0pt;color:gray"> </span><span style="font-size:11.0pt"><a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none;text-underline:none">MLoraditch@heliontechnologies.com</span></strong></a><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="mso-yfti-irow:4">
<td style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes">
<td valign="bottom" style="padding:0in 0in 0in 0in">
<p class="MsoNormal"><a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fdefang.bcbsfl.com%2Fdefang.php%3Furl%3Dhttps%3A%2F%2Fnam12.safelinks.protection.outlook.com%2F%3Furl%3Dhttp%253A%252F%252Fwww.heliontechnologies.com%252F%26data%3D04%257C01%257Cajp26%2540buffalo.edu%257C41ba0d36daec4cf57dab08d9bb4c1514%257C96464a8af8ed40b199e25f6b50a20250%257C0%257C0%257C637746757719805454%257CUnknown%257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%253D%257C3000%26sdata%3DkzuMMTA8ZpuZyvWEVvCcpG5PTLTR1bsByC6P1LLVRLc%253D%26reserved%3D0&data=04%7C01%7Cmturpin%40covene.com%7Ccc824c33fea5459ca66108d9bc041c77%7C575b0cc755204e999cb37affbf511f45%7C1%7C0%7C637747548110641973%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=VZzxPWwCt6h926HudlA6o6j0wrbSsUlnwyoB2E32lMw%3D&reserved=0" target="_blank"><span style="font-size:1.0pt;text-decoration:none;text-underline:none"><img border="0" width="300" height="75" id="Picture_x0020_1" src="cid:image001.png@01D7F27B.EA062750" alt="Helion Technologies"></span></a><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="mso-yfti-irow:5;mso-yfti-lastrow:yes">
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes">
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes">
<td valign="top" style="padding:7.5pt 0in 7.5pt 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes">
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes">
<td valign="top" style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fdefang.bcbsfl.com%2Fdefang.php%3Furl%3Dhttps%3A%2F%2Fnam12.safelinks.protection.outlook.com%2F%3Furl%3Dhttps%253A%252F%252Ffacebook.com%252Fheliontech%26data%3D04%257C01%257Cajp26%2540buffalo.edu%257C41ba0d36daec4cf57dab08d9bb4c1514%257C96464a8af8ed40b199e25f6b50a20250%257C0%257C0%257C637746757719815449%257CUnknown%257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%253D%257C3000%26sdata%3D88NIY6M%252FpLCBSeuabF%252BqObZLqsznLfsBI0zG8rhOjH8%253D%26reserved%3D0&data=04%7C01%7Cmturpin%40covene.com%7Ccc824c33fea5459ca66108d9bc041c77%7C575b0cc755204e999cb37affbf511f45%7C1%7C0%7C637747548110651930%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=MKbBu4HPx%2FIvFG0nf9FrETMRarYwBX%2FFpiprpDI61rY%3D&reserved=0" target="_blank"><span style="font-size:1.0pt;text-decoration:none;text-underline:none"><img border="0" width="18" height="18" id="Picture_x0020_2" src="cid:image002.png@01D7F27B.EA062750" alt="Facebook"></span></a><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes">
<td valign="top" style="padding:0in 2.25pt 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fdefang.bcbsfl.com%2Fdefang.php%3Furl%3Dhttps%3A%2F%2Fnam12.safelinks.protection.outlook.com%2F%3Furl%3Dhttps%253A%252F%252Ftwitter.com%252Fheliontech%26data%3D04%257C01%257Cajp26%2540buffalo.edu%257C41ba0d36daec4cf57dab08d9bb4c1514%257C96464a8af8ed40b199e25f6b50a20250%257C0%257C0%257C637746757719815449%257CUnknown%257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%253D%257C3000%26sdata%3Da1X9mJVILS1ZpXmGh8AlY8xTxxTdisK%252FrB6SNYbZ5x4%253D%26reserved%3D0&data=04%7C01%7Cmturpin%40covene.com%7Ccc824c33fea5459ca66108d9bc041c77%7C575b0cc755204e999cb37affbf511f45%7C1%7C0%7C637747548110651930%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=MMueDvbtczm5DN2aX%2F3aOQyk5oqco%2BntIUZOpS7uHog%3D&reserved=0" target="_blank"><span style="font-size:1.0pt;text-decoration:none;text-underline:none"><img border="0" width="18" height="18" id="Picture_x0020_3" src="cid:image003.png@01D7F27B.EA062750" alt="Twitter"></span></a><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
<td valign="top" style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes">
<td valign="top" style="padding:0in 2.25pt 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fdefang.bcbsfl.com%2Fdefang.php%3Furl%3Dhttps%3A%2F%2Fnam12.safelinks.protection.outlook.com%2F%3Furl%3Dhttps%253A%252F%252Fwww.linkedin.com%252Fcompany%252Fhelion-technologies%26data%3D04%257C01%257Cajp26%2540buffalo.edu%257C41ba0d36daec4cf57dab08d9bb4c1514%257C96464a8af8ed40b199e25f6b50a20250%257C0%257C0%257C637746757719825449%257CUnknown%257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%253D%257C3000%26sdata%3DvTmucbCTyL5TDQMDLWOWNKMB23bxdJvpVMvQ9hQnRLw%253D%26reserved%3D0&data=04%7C01%7Cmturpin%40covene.com%7Ccc824c33fea5459ca66108d9bc041c77%7C575b0cc755204e999cb37affbf511f45%7C1%7C0%7C637747548110661894%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=3yooz%2Faaz6IxvV4jUezqJw3dDaiTwf5GxdJjZahtxRM%3D&reserved=0" target="_blank"><span style="font-size:1.0pt;text-decoration:none;text-underline:none"><img border="0" width="18" height="18" id="Picture_x0020_4" src="cid:image004.png@01D7F27B.EA062750" alt="LinkedIn"></span></a><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:1.5in;mso-outline-level:1"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Matthew Huff<br>
<b>Sent:</b> Thursday, December 9, 2021 1:34 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Small business E911 solution<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<div style="border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt">
<p class="MsoNormal" style="margin-left:1.5in;line-height:12.0pt;background:#FFEB9C">
<span style="color:#9C6500">[EXTERNAL]</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt">We are in the process of moving from legacy ISDN PRI for inbound/outbound dialing to SIP, and E911 has hit us in the face. We have less than 50 users, where > 90% currently are working
from home. They have the same prime dn for both the office phone and their home phone. We have users that have phones in 3-4 locations including in multiple states. What is the simplest solution to setup and maintain that doesn’t require a user to have a separate
DID in each location? Cisco Emergency Responder looks like major overkill. <o:p>
</o:p></span></p>
<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt">Our environment is:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt">CUCM 14.x<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt">Cisco Expressway 14.x for MRA<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt">Cisco 8861 SIP phones (both at home and at work).<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.5in"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ansi-language:EN-GB">Matthew Huff</span></b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ansi-language:EN-GB">
| Director of Technical Operations | OTA Management LLC</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.5in"><span lang="EN-AU" style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ansi-language:EN-AU"> </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.5in"><i><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ansi-language:EN-GB">Office: 914-460-4039</span></i><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt"><a href="mailto:mhuff@ox.com"><i><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ansi-language:EN-GB">mhuff@ox.com</span></i></a></span><i><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ansi-language:EN-GB">
| </span></i><span style="font-size:11.0pt"><a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fdefang.bcbsfl.com%2Fdefang.php%3Furl%3Dhttps%3A%2F%2Fnam12.safelinks.protection.outlook.com%2F%3Furl%3Dhttp%253A%252F%252Fwww.ox.com%252F%26data%3D04%257C01%257Cajp26%2540buffalo.edu%257C41ba0d36daec4cf57dab08d9bb4c1514%257C96464a8af8ed40b199e25f6b50a20250%257C0%257C0%257C637746757719835442%257CUnknown%257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%253D%257C3000%26sdata%3DDqYjArtXgeelj%252FmLstyq2zYa4e6v4wAdnlqdvmKbqCc%253D%26reserved%3D0&data=04%7C01%7Cmturpin%40covene.com%7Ccc824c33fea5459ca66108d9bc041c77%7C575b0cc755204e999cb37affbf511f45%7C1%7C0%7C637747548110661894%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=hKyDK0XoBZIfp5zIR%2BFXzyTbX%2BgFm%2BtNkox1J0JUViE%3D&reserved=0"><i><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ansi-language:EN-GB">www.ox.com</span></i></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.5in"><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:gray">...........................................................................................................................................</span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<p style="margin-left:.5in">We comply with applicable Federal civil rights laws and do not discriminate.
<o:p></o:p></p>
<p style="margin-left:.5in">You may access the Non-Discrimination and Accessibility Notice
<a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Ffloridablue.com%2Fndnotice&data=04%7C01%7Cmturpin%40covene.com%7Ccc824c33fea5459ca66108d9bc041c77%7C575b0cc755204e999cb37affbf511f45%7C1%7C0%7C637747548110671842%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=EHw2UPpNBUrJI8VCLxuB4WOsm6U2SJdqx%2FvHLePrv10%3D&reserved=0">
here</a>.<o:p></o:p></p>
<p style="margin-left:.5in">Language Assistance Available: <o:p></o:p></p>
<p style="margin-left:.5in"><a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Ffloridablue.com%2Flanguageservices&data=04%7C01%7Cmturpin%40covene.com%7Ccc824c33fea5459ca66108d9bc041c77%7C575b0cc755204e999cb37affbf511f45%7C1%7C0%7C637747548110671842%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=%2FbT1UN7a3hvJaKc5FaZmi1AYvyTn3DhxojyY%2FiCUTzo%3D&reserved=0">Español,
Kreyol Ayisien, Tiếng Việt, Português, <span style="font-family:"MS Gothic"">中文</span>, français, Tagalog, русский, italiano, Deutsche,
<span style="font-family:"Malgun Gothic",sans-serif">한국어</span>, Polskie, Gujarati,
<span style="font-family:"Tahoma",sans-serif">ไทย</span>, العربية, <span style="font-family:"MS Gothic"">
日本語</span>, فارسی</a><o:p></o:p></p>
<p style="margin-left:.5in">Florida Blue is a trade name of Blue Cross and Blue Shield of Florida, Inc. Blue Cross and Blue Shield of Florida, Inc., and its subsidiary and affiliate companies are not responsible for errors or omissions in this e-mail message.
Any personal comments made in this e-mail do not reflect the views of Blue Cross and Blue Shield of Florida, Inc. The information contained in this document may be confidential and intended solely for the use of the individual or entity to whom it is addressed.
This document may contain material that is privileged or protected from disclosure under applicable law. If you are not the intended recipient or the individual responsible for delivering to the intended recipient, please (1) be advised that any use, dissemination,
forwarding, or copying of this document IS STRICTLY PROHIBITED; and (2) notify sender immediately by telephone and destroy the document. THANK YOU.<o:p></o:p></p>
</div>
</div>
</body>
</html>