<div dir="ltr">Yeah, that seems a bit extreme... <div><br></div><div>Everything seems fine with the box... every check I have made says it is working fine... (DB Replication, status, test calls, phone tracking...)</div><div><br></div><div><br></div><div>Jonathan</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Feb 22, 2022 at 3:11 PM Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal">A UPS with comms available. In our datacenter we have a UPS but it’s not comms enabled.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">This is yet another “special requirement” for Cisco collab software that will drive people crazy. Including management.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">“Sorry, you took power away, I know have to spend the weekend rebuilding 8 servers (or more)”<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">“But no one else is saying they have to rebuild servers”<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">“Yeah, it’s another one of those special requirements”<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><b>From:</b> Nick Russo <<a href="mailto:russon81@yahoo.com" target="_blank">russon81@yahoo.com</a>> <br>
<b>Sent:</b> Tuesday, February 22, 2022 4:07 PM<br>
<b>To:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>>; Jonathan Charles <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>>; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>; Adam Pawlowski <<a href="mailto:ajp26@buffalo.edu" target="_blank">ajp26@buffalo.edu</a>><br>
<b>Subject:</b> Re: [cisco-voip] Fun message on CER after power outage...<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal" style="line-height:12pt;background:rgb(255,235,156)"><b><span style="font-size:10pt;color:black">CAUTION:</span></b><span style="font-size:10pt;color:black"> This email originated from outside of the University of Guelph. Do not click links
or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to
<a href="mailto:IThelp@uoguelph.ca" target="_blank">IThelp@uoguelph.ca</a><u></u><u></u></span></p>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><span style="font-size:10pt;font-family:"Helvetica Neue"">This is my favorite new Cisco "feature". All the 14.x platforms have this. I think they implemented in 12.5(su4 or 5), but if the system goes down dirty, the official Cisco policy
is to do a restore from backup. So far, I haven't had any actual issues after this happens, but if your system is in this state, TAC won't help you until you've rebuilt. There are a few options for graceful shutdown in VMWare, but your server needs to be
on a UPS for them to work.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10pt;font-family:"Helvetica Neue""><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)">On Tuesday, February 22, 2022, 01:01:39 PM PST, Adam Pawlowski <<a href="mailto:ajp26@buffalo.edu" target="_blank">ajp26@buffalo.edu</a>> wrote:
<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u> <u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(31,73,125)">I need to find it, but of course can’t right now, but I swear this is in the ER documentation somewhere, some version, that the system must
be re-installed if it shuts down unexpectedly. Outside of this message. </span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(31,73,125)"> </span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(31,73,125)">I got called out on it by TAC, and they have documentation way preceding that message appearing visibly to point out where unexpected shutdowns
have occurred.</span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(31,73,125)"> </span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(31,73,125)">There was a back and forth in the community on this, with a lot of people more interesting in making the message go away than trying to figure
out if the system was okay or rebuild it. </span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(31,73,125)">I guess in some places it is normal to operate the infrastructure on car batteries or what have you. I really must be missing something as
this feels like the old “put tape over the check engine light” .</span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(31,73,125)"> </span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(31,73,125)">Same thing I said there – personally, rebuild the thing when you can on your time table, instead of having it fail later, or during an upgrade.
</span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(31,73,125)">CER seems to be the easiest thing to re-install – if you have exports you can replace the system functionality rather quickly even when DRF
backups are no good.</span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(31,73,125)"> </span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(31,73,125)">Adam</span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(31,73,125)"> </span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><b><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)">From:</span></b><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Tuesday, February 22, 2022 3:07 PM<br>
<b>To:</b> Jonathan Charles <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>>;
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Fun message on CER after power outage...<u></u><u></u></span></p>
</div>
</div>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)">Yes – those warnings were making their way around another forum. It all has to do with reviewing the log files for a corresponding manual
shutdown for any bootup sequences.<u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)">There is a fix (?) for the core apps found here. Normally these should work on CER but it’s not listed. Not sure why.<u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisco.com%2Fweb%2Fsoftware%2F286319173%2F139477%2Fciscocm.add_utils_ungraceful_warn_disable_v1.0.cop-README.pdf&data=04%7C01%7Cajp26%40buffalo.edu%7C859cdfac22204a281abb08d9f63ee459%7C96464a8af8ed40b199e25f6b50a20250%7C0%7C0%7C637811573460286650%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=oEDfvBpF7svugCuHW%2B7dFkjMp7ECrAioYjVPabG8%2Bng%3D&reserved=0" target="_blank">https://www.cisco.com/web/software/286319173/139477/ciscocm.add_utils_ungraceful_warn_disable_v1.0.cop-README.pdf</a><u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)">From the readme (above):<u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)">The fix is included natively in 12.5.1SU6 (12.5.1.16900-x) and higher and 14SU2 (14.0.1.12900-x) and higher.<u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)">Note: I don’t think this fixes the issue, just removes the warning. If TAC reviews the logs and finds an ungraceful shutdown, they can start
asking you to rebuild.<u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)">PS I don’t see why a system can’t recover without a rebuild either.<u></u><u></u></span></p>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><b><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)">From:</span></b><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Jonathan Charles<br>
<b>Sent:</b> Tuesday, February 22, 2022 2:58 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Fun message on CER after power outage...<u></u><u></u></span></p>
</div>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
<div style="border:1pt solid rgb(156,101,0);padding:2pt">
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal" style="line-height:12pt;background:rgb(255,235,156)">
<b><span style="font-size:10pt;font-family:"Helvetica Neue";color:black">CAUTION:</span></b><span style="font-size:10pt;font-family:"Helvetica Neue";color:black"> This email originated from outside of the University of Guelph. Do not click links or open
attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to
<a href="mailto:IThelp@uoguelph.ca" target="_blank">IThelp@uoguelph.ca</a></span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
<div>
<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal" style="text-align:justify"><span style="font-size:10.5pt;font-family:CiscoSans;color:rgb(33,37,41)">Only on the CLI...</span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10.5pt;font-family:CiscoSans;color:rgb(33,37,41)"> </span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10.5pt;font-family:CiscoSans;color:rgb(33,37,41)">WARNING: Ungraceful shutdown detected - A rebuild of this node is highly recommended to ensure no negative impact(such as configuration or file system
corruption). For rebuild instructions, see the installation guide.</span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10.5pt;font-family:CiscoSans;color:rgb(33,37,41)">The bugs suggest it should only be on 12.5 and early... this is on CER 14...</span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10.5pt;font-family:CiscoSans;color:rgb(33,37,41)">Any recommendations? This seems a bit extreme...</span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10.5pt;font-family:CiscoSans;color:rgb(33,37,41)">The system appears to be working normally.</span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"> <u></u><u></u></span></p>
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<p class="gmail-m_-8967088646148749108ydp7a627243yiv0037387415msonormal"><span style="font-size:10.5pt;font-family:CiscoSans;color:rgb(33,37,41)">Jonathan</span><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10pt;font-family:"Helvetica Neue";color:rgb(38,40,42)">_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><u></u><u></u></span></p>
</div>
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</div>
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</div>
</blockquote></div>