<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Haven’t looked into it much, but have quite a few customers who are avoiding WxCC due to existing backend integrations with on-prem SQL servers, mainframes, and http/REST integrations…. Those are probably being marketed as front end widget/gadget integrations for WxCC I’m guessing. <div class=""><br class=""></div><div class="">First I’ve heard that UCCX development is nearly dead, but good to know, especially from a personal development perspective lol.<br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Sep 6, 2022, at 7:12 PM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" class="">MLoraditch@heliontechnologies.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><meta charset="UTF-8" class=""><div class="WordSection1" style="page: WordSection1; caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Wasn’t at Cisco live but at least as far as what’s available to partners, there is nothing that I can’t talk about and publicly there is nothing.<o:p class=""></o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">The on prem software development is quite nearly dead.<o:p class=""></o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div class=""><div dir="ltr" style="direction: ltr;" class=""><table cellpadding="0" cellspacing="0" border="0" style="width: 764px;" class=""><tbody class=""><tr style="font-size: 0px;" class=""><td align="left" style="vertical-align: top;" class=""><table cellpadding="0" cellspacing="0" border="0" style="font-size: 0px;" class=""><tbody class=""><tr style="font-size: 0px;" class=""><td style="padding: 0px 10px 0px 0px;" class=""> </td><td align="left" style="padding: 10px 0px 10px 10px; 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color: rgb(243, 128, 11); font-style: normal; font-weight: 700; white-space: nowrap;" class=""><tbody class=""><tr style="font-size: 17px;" class=""><td align="left" style="padding: 0px 0px 3px; vertical-align: top; font-family: Calibri, Arial, sans-serif;" class="">Matthew Loraditch<span style="font-family: remialcxesans; font-size: 1px; color: rgb(255, 255, 255); line-height: 1px;" class=""></span></td></tr></tbody></table></td></tr><tr style="font-size: 14.67px;" class=""><td align="left" style="vertical-align: top; font-family: Calibri, Arial, sans-serif;" class="">Sr. Network Engineer</td></tr></tbody></table></td></tr><tr style="font-size: 0px;" class=""><td align="left" style="vertical-align: top;" class=""><table cellpadding="0" cellspacing="0" border="0" style="font-size: 0px; color: rgb(128, 128, 128); font-style: normal; font-weight: 400; white-space: nowrap;" class=""><tbody class=""><tr style="font-size: 14.67px;" class=""><td align="left" style="padding: 5px 0px 0px; vertical-align: top; font-family: Calibri, Arial, sans-serif;" class=""><span style="color: rgb(243, 128, 11);" class="">direct:</span> <a href="tel:443.541.1518" target="_blank" id="LPlnk689713" style="text-decoration: none; color: rgb(128, 128, 128);" class=""><strong style="font-weight: 400;" class="">443.541.1518</strong></a></td></tr></tbody></table></td></tr><tr style="font-size: 0px;" class=""><td align="left" style="vertical-align: top;" class=""><table cellpadding="0" cellspacing="0" border="0" style="font-size: 0px; color: rgb(128, 128, 128); font-style: normal; font-weight: 400; white-space: nowrap;" class=""><tbody class=""><tr style="font-size: 14.67px;" class=""><td align="left" style="padding: 5px 0px 12px; vertical-align: top; font-family: Calibri, Arial, sans-serif;" class=""><span style="color: rgb(243, 128, 11);" class="">e:</span> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank" id="LPlnk689713" style="text-decoration: none; color: rgb(128, 128, 128);" class=""><strong style="font-weight: 400;" class="">MLoraditch@heliontechnologies.com</strong></a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr style="font-size: 0px;" class=""><td align="left" style="vertical-align: middle;" class=""><table cellpadding="0" cellspacing="0" border="0" style="font-size: 0px;" class=""><tbody class=""><tr style="font-size: 0px;" class=""><td align="left" style="vertical-align: bottom;" class=""><table cellpadding="0" cellspacing="0" border="0" style="font-size: 0px; 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line-height: normal;" class=""><td align="left" style="vertical-align: top;" class=""><a href="https://www.buzzsprout.com/1734656" target="_blank" id="LPlnk689713" style="text-decoration: none;" class=""><span id="cid:image847166.jpg@5B7B6A7A.1B0948C3"><image847166.jpg></span></a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></div><div style="border-style: solid none none; border-top-width: 1pt; border-top-color: rgb(225, 225, 225); padding: 3pt 0in 0in;" class=""><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class="">From:</b><span class="Apple-converted-space"> </span>cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" class="">cisco-voip-bounces@puck.nether.net</a>><span class="Apple-converted-space"> </span><b class="">On Behalf Of<span class="Apple-converted-space"> </span></b>JASON BURWELL<br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Tuesday, September 6, 2022 7:51 PM<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span>'<a href="mailto:cisco-voip@puck.nether.net" class="">cisco-voip@puck.nether.net</a>' <<a href="mailto:cisco-voip@puck.nether.net" class="">cisco-voip@puck.nether.net</a>><br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>[cisco-voip] Cisco UCCX Roadmap<o:p class=""></o:p></div></div></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="border: 1pt solid rgb(156, 101, 0); padding: 2pt;" class=""><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 12pt; background-color: rgb(255, 235, 156);" class=""><span style="font-size: 10pt; color: rgb(156, 101, 0);" class="">[EXTERNAL]</span><span style="font-size: 10pt;" class=""><o:p class=""></o:p></span></div></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div class=""><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Does anyone that attended Cisco Live have any info on what the future development plans are for UCCX? Is there a v14 and beyond on the roadmap? Any idea how rapidly they are trying to push people to Webex Contact Center? Is anyone on here using Webex Contact Center with 150-200 agents?<o:p class=""></o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Thanks!!<o:p class=""></o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Jason<o:p class=""></o:p></div></div></div><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">_______________________________________________</span><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">cisco-voip mailing list</span><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class=""><a href="mailto:cisco-voip@puck.nether.net" class="">cisco-voip@puck.nether.net</a></span><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class=""><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" class="">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span></div></blockquote></div><br class=""></div></body></html>