<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div dir="ltr"></div><div dir="ltr">Specific License Reservation (SLR) is the best way to resolve the UCCX Smart Licensing defects. Once applied and rebooted you have blissful silence from the eternal Smart Licensing failures.</div><div dir="ltr"><br></div><div dir="ltr"><blockquote type="cite">On Apr 11, 2023, at 19:23, JASON BURWELL <JASON.BURWELL@foundersfcu.com> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr">
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<p class="MsoNormal"><span style="font-size:11.0pt">My experience has always been that the new licenses don’t take affect until the nodes are restarted, in other words the license could expire and you would continue to operate normally as long as the nodes
were not restarted. I don’t recommend relying on that though. I remember one time in particular I got a new license and loaded it, months later I had to restart due to a reoccurring RTMT alert and when it came back up I found out the new key had been generated
for like 15 seats instead of 150 or something like that. Was not a good situation. Last time I had to get a traditional license it was extremely difficult and had to pull out all the stops. We are now on UCCX smart licensing which is nice but it constantly
goes in and out of authorization which is apparently just another “cosmetic bug” with SU2ES04.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Jason<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Terry Oakley <Terry.Oakley@rdpolytech.ca>
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<b>Sent:</b> Tuesday, April 11, 2023 2:11 PM<br>
<b>To:</b> JASON BURWELL <JASON.BURWELL@foundersfcu.com><br>
<b>Cc:</b> voip puck <cisco-voip@puck.nether.net><br>
<b>Subject:</b> RE: [EXTERNAL] [cisco-voip] quick question about UCCX license<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">Thank you all. I will restart everything as I have uploaded the new file and the old one is still being displayed. MAC and counts appear to match identically but
will see what happens after the restart. Terry From: JASON BURWELL <JASON. BURWELL@ foundersfcu. com>
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<p class="MsoNormal"><span style="font-size:11.0pt">Thank you all. I will restart everything as I have uploaded the new file and the old one is still being displayed. MAC and counts appear to match identically but will see what happens after the restart.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Terry<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> JASON BURWELL <<a href="mailto:JASON.BURWELL@foundersfcu.com">JASON.BURWELL@foundersfcu.com</a>>
<br>
<b>Sent:</b> Tuesday, April 11, 2023 10:40 AM<br>
<b>To:</b> Terry Oakley <<a href="mailto:Terry.Oakley@rdpolytech.ca">Terry.Oakley@rdpolytech.ca</a>><br>
<b>Cc:</b> voip puck <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> Re: [EXTERNAL] [cisco-voip] quick question about UCCX license<o:p></o:p></span></p>
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<span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:#212121">You don't often get email from
<a href="mailto:jason.burwell@foundersfcu.com">jason.burwell@foundersfcu.com</a>.
<a href="https://aka.ms/LearnAboutSenderIdentification">Learn why this is important</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">CAUTION: This email is from an external source. Do not click links or open attachments unless you recognize the sender and know the content is safe.</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">You should not need to restart but if I were you (out on vacation when the old license expires) I would restart both nodes during a maintenance window to make sure it likes the new license and verify license
counts. I’ve had licenses issued before that had incorrect seat and feature counts. It’s very hard to work with Cisco on hard licenses for UCCX now as well. They are forcing everyone to smart licensing. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Jason<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt">On Apr 11, 2023, at 12:07 PM, Terry Oakley <<a href="mailto:Terry.Oakley@rdpolytech.ca">Terry.Oakley@rdpolytech.ca</a>> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">We just received an updated license for our UCCX cluster. (On pub one sub). I have loaded the license but want to confirm that to apply the license I need to restart
the two VM’s or is there a command line that I can run to apply the <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">We just received an updated license for our UCCX cluster. (On pub one sub). I have loaded the license but want to confirm that to apply the license I need to restart the two VM’s or is there a command line
that I can run to apply the license? Leaving on vacation in 4 days and the current license expires in 6 days hence the new license to apply and also why I am hoping my mind is mush and I am unsure of required steps.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Thank you in advance for your kind assistance.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Terry<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">_______________________________________________<br>
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