<div dir="ltr"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><p style="margin:0px">Hi,</p><div><br></div><div>I am trying to integrate the "Hybrid Calendar" service that is in the Webex Control Hub with an Office365 platform. The problem occurs when I enter the test email, as indicated in step 8 of the "Hybrid calendar" service deployment guide (ref guide: <a href="https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/hybridservices/calendarservice/cmgt_b_deploy-spark-hybrid-calendar-service/cmgt_b_deploy-spark-hybrid-calendar-service_chapter_0111.html" target="_blank">https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/hybridservices/calendarservice/cmgt_b_deploy-spark-hybrid-calendar-service/cmgt_b_deploy-spark-hybrid-calendar-service_chapter_0111.html</a> ) , <b>the following error appears:</b></div><div><br></div><div><br></div><div><br></div><div>#######################################################################</div><div><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">Referrer: Control Hub notification toaster-links</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">Browser URL: <a href="https://admin.webex.com/hybrid-services?office365=success" target="_blank" style="color:rgb(51,51,51);font-family:Arial,sans-serif">https://admin.webex.com/hybrid-services?office365=success</a></span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">Control Hub Build: 20230425-6b6ca08</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">View Org ID: e6f4c6af-b1db-45cf-88b1-39d363acdafd</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">Logged-in User ID: 6fd87840-8432-4e84-b020-fa889db4247b</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">Logged-in User Org ID: e6f4c6af-b1db-45cf-88b1-39d363acdafd</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">Logged-in User Clock UTC: Wed, 26 Apr 2023 14:19:17 GMT</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">Customer Type: Enterprise</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)"> </span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">Status: 400</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">Status Text: Bad Request</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">URL: <a href="https://calendar-cloud-connector-a.wbx2.com/api/v1/orgs/e6f4c6af-b1db-45cf-88b1-39d363acdafd/services/squared-fusion-cal/provisioning/confirmO365Provisioning?testEmail=Alfredo.Flores@sgscm.cl&schedulingAccount=Alfredo.Flores@sgscm.cl" target="_blank" style="color:rgb(51,51,51);font-family:Arial,sans-serif">https://calendar-cloud-connector-a.wbx2.com/api/v1/orgs/e6f4c6af-b1db-45cf-88b1-39d363acdafd/services/squared-fusion-cal/provisioning/confirmO365Provisioning?testEmail=alfred.flowers@privateaddress101.com&schedulingAccount=</a></span><a href="https://calendar-cloud-connector-a.wbx2.com/api/v1/orgs/e6f4c6af-b1db-45cf-88b1-39d363acdafd/services/squared-fusion-cal/provisioning/confirmO365Provisioning?testEmail=Alfredo.Flores@sgscm.cl&schedulingAccount=Alfredo.Flores@sgscm.cl" target="_blank" style="color:rgb(51,51,51);font-size:14.6667px;font-family:Arial,sans-serif">alfred.flowers@privateaddress101.com</a></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">Tracking ID: ATLAS_82f6ed8b-f07a-4c49-84bc-060ab66e402b_15</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">Error: {</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">  "errorCode": 6,</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">  "message": "Bad request",</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">  "errors": [</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">    {</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">      "errorCode": 6,</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">      "description": "Bad request"</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">    }</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">  ],</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">  "trackingId": "ATLAS_82f6ed8b-f07a-4c49-84bc-060ab66e402b_15"</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">}</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)"> </span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125)">Message: </span>Could not save Microsoft 365 calendar settings<span style="color:rgb(31,73,125);font-size:11pt">.</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125);font-size:11pt"> TrackingID: ATLAS_82f6ed8b-f07a-4c49-84bc-060ab66e402b_15</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125);font-size:11pt">####################################################################</span></p><p class="MsoNormal" style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:rgb(31,73,125);font-size:11pt"><br></span></p></div><div><br clear="all"><div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><p style="margin:0px">What do you think could be the cause of this error?<span style="color:rgb(31,73,125);font-family:Arial,sans-serif;font-size:10.5pt"><br></span></p><p style="margin:0px"><br></p><p style="margin:0px">thanks in advance<br></p><p style="margin:0px"><br></p><p style="margin:0px"><font color="#1f497d" face="Arial, sans-serif"><span style="font-size:14px">Rod</span></font></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>