<div dir="ltr">platform config xml is created during install, which is something that TAC will have to root in and modify / resolve for you.</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, Jun 4, 2023 at 9:01 AM Terry Oakley <<a href="mailto:Terry.Oakley@rdpolytech.ca">Terry.Oakley@rdpolytech.ca</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg3515467723369465036">
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Cannot login to the GUI on the publisher but can on both subscribers. </div>
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cli to publisher and ran 'show tech dbstateinfo'</div>
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[Fatal Error] platformConfig.xml:187:16: Character reference "" is an invalid XML character.</div>
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If I go to the output file 'showtechdbstate....txt I see the same fatal error as above</div>
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In the log file I have </div>
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dbims@xxx.rdcxxxx.xxx: User dbims@xxx.rdcxxxx.xxx's password is not correct format for the database server.</div>
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Password validation for user (dbims) failed!</div>
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Check for password aging/account lock-out</div>
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run utils dbreplication runtimestate </div>
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same invalid xml character error</div>
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Sync completed </div>
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All tables are in sync </div>
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When I logon to the Subscribers (GUI) and run the System report Unified CM Database Status I get</div>
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Source has failed due to source on xxx timing out</div>
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The publisher database cannot be reached</div>
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The local database cannot be reached</div>
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Kind of spinning my wheels as I am not sure where to start to get the publisher back into the happy world of the CCM cluster and remote users will be trying to connect via Jabber and my remote test fails. </div>
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Thanking you in advance for any assistance/direction you can provide. </div>
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Terry</div>
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