Repair Service Problems w/MFJ

[Carl Hyde]

I have quite a few MFJ products and have had good
results with most of them.  I can only think of one
MFJ product thet I had a lot of grief with and after a
few weeks of arguing they replaced it out of warranty.
I have had antenna tuners from just about every vendor
and have had most problems with a Nye Viking, the most
expensive tuner on the market. MFJ fills a big market
and there is no other company that has as big a
selection of amateur radio products.  And since they
are buying up most of the other manufacturers you
better get used to dealing with them because I'm
afraid they are going to be the only game in town in a
few years.  That said give em hell Gene and don't let
up on them.  If they don't have enough people to
service their products then they should either improve
their quality or hire some help.

--- Dave Edwards <ham at CYBERCOMM.NET> wrote:
> Well, You bought MFJ
>     -----Original Message-----
>     From: Gene Holcombe <n5zdf at NETDOOR.COM>
>     To: HEATH at LISTSERV.TEMPE.GOV
> <HEATH at LISTSERV.TEMPE.GOV>
>     Date: Wednesday, July 07, 1999 7:58 PM
>     Subject: Repair Service Problems w/MFJ
>
>
>     This is the third week that MFJK has had my 989C
> , 3KW tuner in for repair.  Today I was advised by
> the manager of their repair servie they may or may
> not get to it next week because they don't have the
> repair personnel to keep up with the work.  I
> advised him this was unacceptable.  Comment was they
> were doing the best with what they have.  Spoke with
> Tan, VP, of MFJ and he said he would look in to it.
> HA! HA!  From the talk with Tan it doesn't appear
> that they at  MFJ are concerned with their long
> drawn out repairs.  I advised Tan that we as
> amateurs were not accepting this level of service,
> As a Mississippi company and as a Mississppian I can
> only apologize on their behalf.
>
>     73  Gene  N5ZDF
>

===
Carl S.HYDE
W2CSH

Politics: From the Greek word Poli, meaning many and
the word tics, meaning blood sucking parasites.

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