UPS Warning

[Lazaro Munoz]

Ok, I will throw in my UPS horrow story, I was sortof on the receiving end.
I ordered from Tentec some band units for the 555 Scout.  The order was
taking extrodinarily long, so I called Tentec and they were surprised that I
did not get notified by UPS. Apparently the items were crush, and crushed so
badly they were not even any salvagable parts.  The guy at TenTec said it
looked like they dropped a piano from the 3rd (remember the old cartoons) on
it.  He also said that it was insured and they had sent out a replacement
shipping a few days ago and hopefully it would get to me safely.  It did :).

73s
-laz K2LAZ (formerly N2PUK)

-----Original Message-----
From: Heathkit Owners and Collectors List
[mailto:HEATH at LISTSERV.TEMPE.GOV]On Behalf Of Eddy Swynar
Sent: Wednesday, February 21, 2001 5:42 PM
To: HEATH at LISTSERV.TEMPE.GOV
Subject: Re: UPS Warning


Hi All...

I continue to tell anyone that'll listen that you just can't do much better
than to support the employees of Uncle Sam himself (and in Canada, our own
beloved "Posties")...

They are every bit as efficient & safe as ANY independent commercial carrier
I've ever had to deal with. I learned long ago about some of the insidious
(sp?) ways of UPS, & others of their ilk, when I was automatically slam
dunked with a MINIMUM brokerage fee on an item as it crossed over to Canada
from the U,S. ...this brokerage fee was MORE than the item itself was worth!

I don't know why Canada Post/the U.S. Post Office don't levy such charges, &
I don't care---I just give them my business...ALL of my business. PERIOD.

~73~ Eddy VE3CUI - VE3XZ




----- Original Message -----
From: "Ed Goss" <meg at APLCOMM.JHUAPL.EDU>
To: <HEATH at LISTSERV.TEMPE.GOV>
Sent: Wednesday, February 21, 2001 8:53 AM
Subject: UPS Warning


> Hello,
>      I used to be a big fan of UPS, and I even wrote off the
> occasional horror story as "statistically insignificant."  But let me
> share this morning's experience:
>      I went in with a couple boxes, which I had taken a fair amount
> of time to pack, with padded paper around the merchandise, and
> foam peanuts surrounding everything.  Well, UPS is opening just
> about everything now to check how it's packaged.  Mine was not
> acceptable because foam peanuts are no longer acceptable.  It has
> to be at least 2 inches of solid foam (I had 2 inches of panuts).
> Naturally, UPS will provide (and charge for) this service.  So they
> take my boxes and start with the first one -- it had a couple dozen
> old 8-track tapes in it.  They completely take all the wrapping off,
> and drop about half the tapes on the floor.  Then they proceed to
> line the box with their heat activated foam padding, which expands
> to about 6 inches thick.  Then, of course, they can't get all my
> tapes back into the original box, so they want to sell me an
> oversize box -- and charge extra for shipping the oversize box.
> Now imagine all this going on with several customers at once (it's
> happening to them too), and how the lines are backing up.  The
> clerks are very embarrassed an apologetic, but they tell me UPS is
> coming down hard on them and they are responsible for any
> damage due to improper packing they let slip by -- new policy.
>      Their is not much mass to an 8-track tape.  When they won't let
> that go surrounded by foam peanuts, things have reached new
> heights of absurdity.  I spent 40 minutes in there; it should have
> taken 5.  In the end I walked out with the opened unshipped boxes
> because the clerk said she didn't know how to pack the tapes
> without using their expanding foam and the oversize box.
>      If you choose to use UPS, be ready for some surprises.  And if
> you insist on using them, you better put something like "cast iron
> ingot" on the contents line...don't dare put "rare Chinese vase" or
> you will live to regret it.
> --EG--
>
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