Successful UPS Claim

[Gary Harmon]

Just for the record......

I had great success receiving an insurance claim settlement from UPS.  I
shipped a well-packed SB-200 to NC.  It was dropped on the heavy corner
resulting in damage to the chassis and cabinet.  There was no damage to the
box because of the internal packing.  The inspector in NC refused the claim
based on the fact that the box showed no damage and sent the box back to me.
I elevated the claim and after being called by someone in the insurance
office we settled on an amount less the insured amount and more in line with
the actual cost to replace the linear.  They also paid my original shipping
charges and I kept the linear.

This was my first experience with the UPS claim process but I came away very
pleased.  It took about a month from the initial shipping which seems
reasonable.

Vr,

=====================
Gary H. Harmon, Jr.
K5JWK
6302 Robin Forest
San Antonio, TX  78239-3218
(210) 657-1549
gharmon at idworld.net
=====================

Listserver Subscription:listserv at listserv.tempe.gov - "subscribe heath 'name' 'call'"
Listserver Submissions: heath at listserv.tempe.gov
Listserver Unsubscribe: listserv at listserv.tempe.gov - -"signoff heath"