Off topic: Schematic for monitor

gerald zuckier gzuckier at YAHOO.COM
Tue Sep 28 22:34:17 EDT 2004


Ditto here. A couple of years back, tried to get a
schematic from Black and Decker for one of their fancy
toaster ovens; it was a nice item, wasn't being made
any more and I couldn't find anything comparable in
terms of features. No dice from them, they claimed it
was a liability issue. Grr.

> ------------------------------
>
> Date:    Sat, 25 Sep 2004 19:17:16 -0400
> From:    Ron <ra.ah at RCN.COM>
> Subject: Re: Off topic: Schematic for monitor
>
> Glen Zook wrote:
>
> > Actually, the company is required by law to
> provide
> > service information.
>
> You gotta be joking...
>
> I have an APC UPS that died a few days after
> expiration
> of warranty. I asked APC for a schematic and they
> refused,
> claiming it's proprietary information. FYI, there is
> nothing
> proprietary in a UPS. OTOH, fixing the darn thing
> without a
> schematic could take hours and hours, as opposed to
> 20 minutes
> with a schematic and PCB layout.
>
> The UPS was about $130 or so at the time. Turned out
> repair
> was (flat fee) $90, and just a bit less for
> replacing it with
> a brand new one... No wonder these pillars of
> honesty wouldn't
> give out the schematic...
>
> This was the 2nd APC product that died on me
> prematurely. I
> went out and bought a new one, making sure that it
> was not made
> by APC.
>
> Bottom line: I don't think manufacturers are aware
> of a law that
> requires dissemination of schematics.
>
> -- Ron
>
>
>
> > However, they can require a
> > release of liability from the person requesting
> the
> > information.
> >
> > Frankly, the monitor was possibly manufactured
> "off
> > shore" and the company really doesn't have any
> > reliable service information.
> >
> > Glen, K9STH
> >
> >
> > --- Ed Mosher <wa8zvo at JUNO.COM> wrote:
> >
> > The company doesn't 'share' tech info due to
> > 'liability' concerns.  Guess they don't like
> people
> > hitting the HV by surprise.
> >
> > =====
> > Glen, K9STH
> >
> > Web sites
> >
> > http://home.comcast.net/~k9sth
> > http://home.comcast.net/~zcomco
>




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