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<DIV><FONT color=#000000 size=2>Hello:</FONT></DIV>
<DIV><FONT color=#000000 size=2></FONT> </DIV>
<DIV><FONT color=#000000 size=2>Retired Heath engineer Bill Denk is a neighbor
of sorts (neighbor to my business, not my home). He designed some older gear
(MR-1, MT-1, SB-301, if I remember).</FONT></DIV>
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<DIV><FONT color=#000000 size=2>He told me a story about a guy who bought a
DX-100, assembled it,and was very angry with his results. He shipped it back
with an angry letter. The service department decided to 'kill the guy with
kindness', so to speak.</FONT></DIV>
<DIV><FONT color=#000000 size=2></FONT> </DIV>
<DIV><FONT color=#000000 size=2>I don't recall how bad the received condition
was, but they built the guy a new one, and shipped it to him with a tongue in
cheek explanation that a few minor reapirs parts were made and parts
replaced.</FONT></DIV>
<DIV><FONT color=#000000 size=2></FONT> </DIV>
<DIV><FONT color=#000000 size=2>Murray</FONT></DIV></BODY></HTML>