[j-nsp] ERX

M. Asim Rasheed asim@halcyon.usc.edu
Mon, 2 Sep 2002 01:32:41 -0700 (PDT)


Hi Jon,

You need to give more info as to:

1. How do you resolve this problem (e.g. resetting the connection [to
check if cabling is done properly or not],  rebooting the box [not a good
practice])
2. Also did you check for the console whether someone else was already
logged on to the console when you tried accessing it?
3. Did this problem only surfaced after you upgraded to releaes
erx_3-4-1p0-1.rel? If so is this happening on other ERX-700s loaded with
the same release?
4. Any other pertinent info you want to add to above.

-A


On Mon, 2 Sep 2002, Jonathan Tse wrote:

> Hi all,
>
> Not sure is it right to post ERX question here.
>
> We have an ERX-700. Every month we must come across a problem that we can't
> login or console in to the box. But traffic and routing information still
> able to pass through. We are using the latest code (erx_3-4-1p0-1.rel).
>
> Has there any one experienced such problem?
>
> Thanks!
>
> Jonathan Tse
> Senior Network Engineer, Pacific Internet - Singapore
> NOC: +65 6872-1010 DID: +65 6771-0843 FAX: +65 6872-6674
>
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