[RE: [j-nsp] compact flash failure?]

Fernando Krahe fernando at tche.br
Thu May 8 20:48:05 EDT 2003


Joshua,

the output of 'show chassis alarm' not only reported what you told
about the power supply not being connected, but it also indicated a
Major alarm in the other power supply:
>  2003-05-08 05:21:39 PDT Major Power Supply A fan failed
There is an Alert Field on it, but it is not a show stopper, although
Juniper recommends a RMA. I was told there is a faulty sensor
which alarms when fan speed drops below a certain rpm. Power is
still working in most cases.

Regarding the compact flash, there was some messages in this list
that covered that issue.

Fernando
PGP Key: 0x6582579A (F163 9323 129C 2602 792F  A881 123C 9E3F 6582
579A)

----- Original Message ----- 
From: "Joshua Sahala" <joshua.ej.smith at usa.net>
To: "Harry Reynolds" <harry at juniper.net>; <juniper-nsp at puck.nether.net>
Sent: Thursday, May 08, 2003 5:51 PM
Subject: Re: [RE: [j-nsp] compact flash failure?]


> 
> 
> "Harry Reynolds" <harry at juniper.net> wrote:
> > If the second supply is installed, but does not have AC/DC power
> > coming into it, you will see an alarm. If you pull the supply out the
> > alarm will clear (it might turn yellow until you reboot with the
> > supply removed).
> > 
> 
> i will wire up my other ad/dc converter (i need to test that both p/s
> work)
> 
> > When you boot from the PCMCIA card it should reformat the flash and
> > lay down a new file system/JUNOS.  Are you seeing any errors during
> > the boot from PCMCIA process?  
> 
> other than seeing three of every character as is draws the boot screen,
> no
> 
> > Note that one you have booted from PCMCIA, the router will normally 
> > reboot and use the flash, or failing that, from alternative media (the 
> > HD).  
> 
> my next step is to reinstall from pcmcia
> 
> > From the below it does seem that you have bad flash as the HD is 
> > being used. You may want to open a support case, as I believe there is
> > a flash format procedure that *might* resurrect the RE; else you are 
> > probably looking at an RMA.
> > 
> 
> no support yet - i have to get it recertified
> 
> > You might try a request system snapshot; this will, in theory, write
> > the binary environment from the boot device (the HD in your case)
> > back to the alternative media (which in your case is now the flash
> > memory. Also, have you tried a reboot specifying the boot device as
> > the flash?
> > 
> 
> request system snapshot fails:
> admin> request system snapshot
> umount: /altroot: not currently mounted
> Initializing /altroot...
> /dev/wd0s1a on /altroot: Device not configured
> Copying / to /altroot... (this may take a few minutes)
> Unable to backup / to /altroot.
> 
> yes, i can specify it, but it won't work and boots from hdd instead
> 
> > lab at r5# run request system reboot media ?
> > Possible completions:
> >   compact-flash        Standard boot off flash device
> >   disk                 Boot off hard disk
> > 
> > 
> 
> admin> request system reboot media ?
> Possible completions:
>   compact-flash        Standard boot off flash device
>   disk                 Boot off hard disk
> admin> request system reboot media
> 
> 
> > HTHs.
> > 
> > 
> 
> thanks
> 
> joshua
> 
> 
> > 
> > 
> > 
> > 
> > 
> > 
> > > -----Original Message-----
> > > From: juniper-nsp-bounces at puck.nether.net
> > > [mailto:juniper-nsp-bounces at puck.nether.net]On Behalf Of
> > > Joshua Sahala
> > > Sent: Thursday, May 08, 2003 12:57 PM
> > > To: juniper-nsp at puck.nether.net
> > > Subject: [j-nsp] compact flash failure?
> > >
> > >
> > > hello all,
> > >
> > > i am currently evaluating a m20 and am wondering what sort
> > > of a problem
> > > i have (i know, i have a lot ;) ).  the device has not yet
> > > undergone
> > > recertification (and i frankly don't want to pay for that
> > > if i have prior
> > > hardware issues).
> > >
> > > my first issue:  the router is showing a fault on the
> > > power supply.  i do
> > > only have one p/s connected right now, so i do not know if
> > > that is the
> > > the cause.
> > >
> > > second issue:  the initial boot was fine, i rebooted the
> > > router (after
> > > performing a password-recovery) and the compact flash
> > > seems to have
> > > disappeared.  the router will only boot to the pcmcia or hdd.
> > >
> > > i am a juniper newbie, so i am not sure what info will be
> > > useful, so if
> > > i missed something, please tell me.
> > >
> > > thanks
> > >
> > > joshua
> > >
> > > root> show system storage
> > > Filesystem  1K-blocks     Used    Avail Capacity  Mounted on
> > > /dev/wd1s1a     72703    50585    16302    76%    /
> > > mfs:37         762991        1   701951     0%    /tmp
> > > /dev/wd1s1e     17311       17    15910     0%    /config
> > > procfs              4        4        0   100%    /proc
> > > /dev/wd1s1f   7156052    77712  6505856     1%    /var
> > >
> > > root> show chassis alarms
> > > 5 alarms are currently active
> > >
> > > Alarm time               Class Description
> > >
> > >  2003-05-08 05:21:39 PDT Major Power Supply B 2.5 volt
> > > output failed
> > >  2003-05-08 05:21:39 PDT Major Power Supply B 5 volt output failed
> > >  2003-05-08 05:21:39 PDT Major Power Supply B 3.3 volt
> > > output failed
> > >  2003-05-08 05:21:39 PDT Major Power Supply B fan failed
> > >  2003-05-08 05:21:39 PDT Major Power Supply A fan failed
> > >
> > > root> show chassis craft-interface
> > >
> > > Red alarm:     LED on, relay on
> > > Yellow alarm:  LED off, relay off
> > > Host OK LED:   On
> > > Host fail LED: Off
> > >
> > > FPCs     0  1  2  3
> > > -------------------
> > > Green    *  *  *  *
> > > Red      .  .  .  .
> > >
> > > LCD screen:
> > >      +--------------------+
> > >      |                    |
> > >      |5 Alarms active     |
> > >      |R: Supply B 2v FAIL |
> > >      |R: Supply B 5v FAIL |
> > >      +--------------------+
> > >
> > > root> show system boot-messages
> > > Copyright (c) 1992-1998 FreeBSD Inc.
> > > Copyright (c) 1996-2000 Juniper Networks, Inc.
> > > All rights reserved.
> > > Copyright (c) 1982, 1986, 1989, 1991, 1993
> > >         The Regents of the University of California.  All
> > > rights reserved.
> > >
> > > JUNOS 4.4R3.4 #0: 2001-08-04 03:34:09 UTC
> > >
> > > builder at tiamat.juniper.net:/build/tiamat-a/4.4R3.4/release_
> > > kernel/sys/compile/GENERIC
> > > CPU: Pentium Pro (331.71-MHz 686-class CPU)
> > >   Origin = "GenuineIntel"  Id = 0x66a  Stepping=10
> > >
> > > Features=0x183f9ff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,SEP,M
> > > TRR,PGE,MCA,CMOV,<b16>,<b17>,
> > > MMX,<b24>>
> > > real memory  = 805306368 (786432K bytes)
> > > avail memory = 785973248 (767552K bytes)
> > > Teknor CPU Card Recognized -- BIOS Version: 0.9
> > > Installed Teknor I2C driver
> > > Probing for devices on PCI bus 0:
> > > chip0 <generic PCI bridge (vendor=8086 device=7192
> > > subclass=0)> rev 2 class
> > > 60000 on pci0:
> > > 0:0
> > > chip1 <Intel 82371AB PCI-ISA bridge> rev 2 class 60100 on pci0:7:0
> > > chip2 <Intel 82371AB IDE interface> rev 1 class 10180 on pci0:7:1
> > > chip3 <Intel 82371AB USB interface> rev 1 class c0300 int
> > > d irq 11 on
> > > pci0:7:2
> > > smb0 <Intel 82371AB SMB controller> rev 2 class 68000 on pci0:7:3
> > > pcic0 <TI PCI-1251 PCI-CardBus Bridge> rev 0 class 60700
> > > int a irq 15 on
> > > pci0:13:0
> > > TI1251 PCI Config Reg: [pci only]
> > > pcic1 <TI PCI-1251 PCI-CardBus Bridge> rev 0 class 60700
> > > int b irq 7 on
> > > pci0:13:1
> > > TI1251 PCI Config Reg: [pci only]
> > > fxp0 <Intel EtherExpress Pro 10/100B Ethernet> rev 8 class
> > > 20000 int a irq 7
> > > on pci0:16:0
> > > chip4 <generic PCI bridge (vendor=1011 device=0022
> > > subclass=4)> rev 6 class
> > > 60400 on pci0:
> > > 17:0
> > > fxp1 <Intel EtherExpress Pro 10/100B Ethernet> rev 8 class
> > > 20000 int a irq 10
> > > on pci0:19:0
> > > Probing for devices on PCI bus 1:
> > > Probing for devices on the ISA bus:
> > > sc0 at 0x60-0x6f irq 1 on motherboard
> > > sc0: EGA color <16 virtual consoles, flags=0x0>
> > > ed0 not found at 0x300
> > > ed1 not found at 0x280
> > > ed2 not found at 0x340
> > > psm0 not found at 0x60
> > > sio0 at 0x3f8-0x3ff irq 4 flags 0x20010 on isa
> > > sio0: type 16550A, console
> > > sio1 at 0x3e8-0x3ef irq 5 flags 0x20000 on isa
> > > sio1: type 16550A
> > > sio2 at 0x2f8-0x2ff irq 3 flags 0x20000 on isa
> > > sio2: type 16550A
> > > sio3 not found at 0x2e8
> > > pcic0 at 0x3e0-0x3e1 on isa
> > > PC-Card ctlr(0) Intel 82365DF (5 mem & 2 I/O windows)
> > > pcic0: slot 0 controller I/O address 0x3e0
> > > pccard: card inserted
> > > pccard: enabled SunDisk SDP 5/3 0.6  on slot 0
> > > npx0 flags 0x1 on motherboard
> > > npx0: INT 16 interface
> > > fdc0: direction bit not set
> > > fdc0: cmd 3 failed at out byte 1 of 3
> > > fdc0 not found at 0x3f0
> > > wdc0 at 0x1f0-0x1f7 irq 14 on isa
> > > wdc0, unit 0 not attached, missing in Boot List
> > > wdc0: unit 1 (wd1): <IBM-DARA-212000>
> > > wd1: 8063MB (16514064 sectors), 16383 cyls, 16 heads, 63
> > > S/T, 512 B/S
> > > wdc1 not found at 0x170
> > > wdc2 at 0x180-0x187 flags 0x200 on isa
> > > wdc2: unit 0 (wd4): <SanDisk SDP3B-110>, single-sector-i/o
> > > wd4: 105MB (215040 sectors), 3360 cyls, 2 heads, 32 S/T, 512 B/S
> > > ep0 not found at 0x300
> > > ----
> > > ---- NOTICE: Booting from Alternate Media: Hard Disk
> > > ----
> > > changing root device to wd1s1a
> > > fxp0: Ethernet address 00:a0:a5:12:2e:49
> > > fxp1: Ethernet address 00:a0:a5:12:2e:48
> > > swapon: adding /dev/wd1s1b as swap device
> > > Automatic reboot in progress...
> > > /dev/rwd1s1a: clean, 22117 free (61 frags, 2757 blocks,
> > > 0.1% fragmentation)
> > > /dev/rwd1s1e: clean, 17294 free (14 frags, 2160 blocks,
> > > 0.1% fragmentation)
> > > /dev/rwd1s1a: clean, 22117 free (61 frags, 2757 blocks,
> > > 0.1% fragmentation)
> > > /dev/rwd1s1f: clean, 7078382 free (374 frags, 884751 blocks, 0.0%
> > > fragmentation)
> > >
> > > root> show version
> > > Hostname:
> > > Model: m20
> > > JUNOS base [4.4R3.4] (Export restricted edition)
> > > JUNOS Kernel Software Suite [4.4R3.4]
> > > JUNOS Routing Software Suite [4.4R3.4]
> > > JUNOS Packet Forwarding Engine Support [4.4R3.4]
> > > JUNOS Online Documentation Files [4.4R3.4]
> > > KERNEL 4.4R3.4 #0 built by builder on 2001-08-04 03:34:09 UTC
> > > MGD release 4.4R3.4 built by builder on 2001-08-04 04:03:37 UTC
> > > CLI release 4.4R3.4 built by builder on 2001-08-04 04:03:41 UTC
> > > CHASSISD release 4.4R3.4 built by builder on 2001-08-04
> > > 03:36:54 UTC
> > > DCD release 4.4R3.4 built by builder on 2001-08-04 03:34:16 UTC
> > > RPD release 4.4R3.4 built by builder on 2001-08-04 03:59:38 UTC
> > > SNMPD release 4.4R3.4 built by builder on 2001-08-04 03:35:14 UTC
> > > MIB2D release 4.4R3.4 built by builder on 2001-08-04 03:35:20 UTC
> > > APSD release 4.4R3.4 built by builder on 2001-08-04 03:36:33 UTC
> > > VRRPD release 4.4R3.4 built by builder on 2001-08-04 03:36:37 UTC
> > > ALARMD release 4.4R3.4 built by builder on 2001-08-04 03:36:48 UTC
> > > PFED release 4.4R3.4 built by builder on 2001-08-04 03:37:34 UTC
> > > CRAFTD release 4.4R3.4 built by builder on 2001-08-04 03:37:30 UTC
> > > SAMPLED release 4.4R3.4 built by builder on 2001-08-04 03:37:39 UTC
> > > ILMID release 4.4R3.4 built by builder on 2001-08-04 03:37:47 UTC
> > > jkernel-dd release 4.4R3.4 built by builder on 2001-08-04
> > > 03:30:12 UTC
> > > jroute-dd release 4.4R3.4 built by builder on 2001-08-04
> > > 03:59:04 UTC
> > > jdocs-dd release 4.4R3.4 built by builder on 2001-08-04
> > > 04:06:50 UTC
> > >
> > >
> > > "Walk with me through the Universe,
> > >  And along the way see how all of us are Connected.
> > >  Feast the eyes of your Soul,
> > >  On the Love that abounds.
> > >  In all places at once, seemingly endless,
> > >  Like your own existence."
> > >      - Stephen Hawking -
> > >
> > >
> > >
> > > _______________________________________________
> > > juniper-nsp mailing list juniper-nsp at puck.nether.net
> > > http://puck.nether.net/mailman/listinfo/juniper-nsp
> > 
> > 
> 
> 
> 
> "Walk with me through the Universe,
>  And along the way see how all of us are Connected.
>  Feast the eyes of your Soul,
>  On the Love that abounds.
>  In all places at once, seemingly endless,
>  Like your own existence."
>      - Stephen Hawking -
> 
> 
> 
> _______________________________________________
> juniper-nsp mailing list juniper-nsp at puck.nether.net
> http://puck.nether.net/mailman/listinfo/juniper-nsp


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