[j-nsp] paid RMA?

peter at devries.tv peter at devries.tv
Tue May 25 14:38:06 EDT 2004


If it's a warranty replacement the answer is no.  You will have to
send the board to them and they will send you back a replacement (approx.
10 day wait).  You have to send it to them on your dime.  They will
send it back on yours. 

If you have a service contract the support should be different.  
YMMV.

Peter

On Tue, May 25, 2004 at 11:21:54AM +0200, Jonas Frey wrote:
> Hi,
> 
> anyone knows if juniper does paid RMA's or alike?
> I got a dead M20 SSB-E over here, which is not under contract anywhere
> so i wonder if it could be still be RMA'd or shall i throw it away?
> 
> Regards,
> Jonas Frey
> 
> _______________________________________________
> juniper-nsp mailing list juniper-nsp at puck.nether.net
> http://puck.nether.net/mailman/listinfo/juniper-nsp
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