[j-nsp] High failure rates for M7i/M10i hard disks?

Hannes Gredler hannes at juniper.net
Mon Aug 22 10:43:33 EDT 2005


will do - /hannes

info at beprojects.com wrote:

>Can you post it here once the Field Alert comes out?
>
>Hannes Gredler wrote:
>  
>
>>Javier Gallardo (DF/TEM) wrote:
>>
>>    
>>
>>>I think so that Juniper people who read this email chain, could take 
>>>the point with manefacturing department to eliminate the problem with 
>>>HDs at new routers.Also, cold be necessary public a technical 
>>>bulleting with needed actions to find and replace suspected HDs or 
>>>REs. What do yo think?.
>>>Besides M40 failed router (with only three months in operation), we 
>>>have another dozen of new M10i and another new M40!. //Javier
>>> 
>>>
>>>      
>>>
>>the issue is visible and understood - most of the stuff is
>>root-caused due to out-of-spec interaction with certain harddisk
>>models i.e. can be remedied using a sw-upgrade; once we've
>>completed all the regression testing a field-alert
>>will be released; [ETA: order of days]
>>
>>/hannes
>>    
>>


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