[j-nsp] High failure rates for M7i/M10i hard disks?

sthaug at nethelp.no sthaug at nethelp.no
Fri Aug 26 14:55:58 EDT 2005

> >I think so that Juniper people who read this email chain, could take the point with manefacturing department to eliminate the problem with HDs at new routers.Also, cold be necessary public a technical bulleting with needed actions to find and replace suspected HDs or REs. What do yo think?.
> >Besides M40 failed router (with only three months in operation), we have another dozen of new M10i and another new M40!. 
> >//Javier
> >  
> >
> the issue is visible and understood - most of the stuff is
> root-caused due to out-of-spec interaction with certain harddisk
> models i.e. can be remedied using a sw-upgrade; once we've
> completed all the regression testing a field-alert
> will be released; [ETA: order of days]

And that field alert is now out: PSN-2005-08-014


Steinar Haug, Nethelp consulting, sthaug at nethelp.no

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