[j-nsp] High failure rates for M7i/M10i hard disks?

[sthaug at nethelp.no]

> >I think so that Juniper people who read this email chain, could take the point with manefacturing department to eliminate the problem with HDs at new routers.Also, cold be necessary public a technical bulleting with needed actions to find and replace suspected HDs or REs. What do yo think?.
> >Besides M40 failed router (with only three months in operation), we have another dozen of new M10i and another new M40!. 
> >//Javier
> >  
> >
> the issue is visible and understood - most of the stuff is
> root-caused due to out-of-spec interaction with certain harddisk
> models i.e. can be remedied using a sw-upgrade; once we've
> completed all the regression testing a field-alert
> will be released; [ETA: order of days]

And that field alert is now out: PSN-2005-08-014

https://www.juniper.net/alerts/viewalert.jsp?actionBtn=Search&txtAlertNumber=PSN-2005-08-014&viewMode=view

Steinar Haug, Nethelp consulting, sthaug at nethelp.no