[j-nsp] Juniper M10i n00b question

[Julien Couturier]

Hi,

Then, this is likely that you'll have to go on site, remove/insert the faulty RE, log onto the RE console port and check boot sequence ('sysctl -a | grep bootdevs' in shell. Normally, you should have pcmcia, CF and disk), then eventually check/replace CF, etc.

If you have a valid contract with Juniper, it's maybe worth opening a case with JTAC (in this case, be sure to take at least 'request support info', 'sh log messages' and 'sh log chassisd' at the time of the issue - RE moved to "present" state - before doing anything on the node).

Besides, if someone here knows a method to remotely recover from this "present" state, I would be (very) happy to learn how :)

Julien.


> -----Message d'origine-----
> De : juniper-nsp-bounces at puck.nether.net [mailto:juniper-nsp-
> bounces at puck.nether.net] De la part de Phil Bedard
> Envoyé : mardi 8 janvier 2008 05:32
> À : nachocheeze at gmail.com
> Cc : juniper-nsp at puck.nether.net; Guy Davies
> Objet : Re: [j-nsp] Juniper M10i n00b question
> 
> To give some background on Chris' problem, the backup RE is only in a
> "Present" state and not "Backup" so I believe it is probably dead in
> some way or in a non-booted state.  I didn't know of a way to reset
> the power to that slot via JunOS and console was unresponsive.
> 
> Phil
> 
> On Jan 7, 2008, at 5:01 PM, nachocheeze at gmail.com wrote:
> 
> > Or just log into the cli of the other one and reboot it.
> >
> > RE0> request routing-engine login other-routing-engine
> >
> > (Doing this little part always makes me feel better to make sure I'm
> > not rebooting the active one):
> >
> > RE1> show route
> > error: the routing subsystem is not running
> >
> > RE1> request system reboot
> >
> >
> >
> >
> >
> > On Jan 7, 2008 3:08 PM, Guy Davies <aguydavies at gmail.com> wrote:
> >> request system reboot other-routing-engine
> >>
> >> http://www.juniper.net/techpubs/software/junos/junos83/swcmdref83-
> basics-services/request-system-reboot-command.html#request-system-
> reboot-command
> >>
> >> regards,
> >>
> >> Guy
> >>
> >>
> >> On 07/01/2008, Scott Weeks <surfer at mauigateway.com> wrote:
> >>>
> >>>
> >>> --- behrnetworks at gmail.com wrote:
> >>> From: Chris <behrnetworks at gmail.com>
> >>>
> >>> Is it possible to reboot a routing engine without having to pull
> and
> >>> reinsert it (e.g. via the JunOS CLI)? Can't seem to find anything
> >>> that would
> >>> suggest so.
> >>> -----------------------------------------
> >>>
> >>> RE0> request system reboot
> >>>
> >>> scott
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>> -----------------------------
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