[j-nsp] Routing Issue

[Stefan Fouant]

Are you certain that Savvis has a route to the network in question?

For future reference, these types of questions are perfect for the
NANOG mailing list.



On 7/19/08, Brendan Mannella <bmannella at teraswitch.com> wrote:
> Hello,
>
> This is more of a general routing question/issue, but hopefully someone can
> help. This week i have been seeing wierd issues were customers are unable to
> get to some servers on the internet and its seems that this happens when the
> route goes through Savvis.
>
> For instance.
>
> A customer server on my network running a traceroute to
> mail.tecumsehherald.com gets the following...
>
> orange:~>traceroute mail.tecumsehherald.com
> traceroute to mail.tecumsehherald.com (64.14.74.42)
> 1 204.16.245.97 (204.16.245.97) 0.580 ms 0.800 ms 1.020 ms
> 2 204.16.241.225 (204.16.241.225) 0.496 ms 0.478 ms 0.699 ms
> 3 64.209.102.233 (64.209.102.233) 7.177 ms 7.420 ms 7.417 ms
> 4 te1-3-10g.ar2.DCA3.gblx.net (67.17.108.145) 7.630 ms 7.870 ms 8.105 ms
> 5 * * *
> 6 * * *
>
> Now if i go to Global Crossings looking glass and run a trace from their DC
> router to the same host, it makes it.
>
> 1 64.214.14.161 (64.214.14.161) 0.457 ms 0.429 ms
> 2 te7-1-10G.ar2.DCA3.gblx.net (67.17.109.34) 1.401 ms 1.658 ms
> 3 savvis-1.ar2.DCA3.gblx.net (64.212.107.26) 1.567 ms 1.339 ms
> 4 ber1-tenge-2-1.virginiaequinix.savvis.net (204.70.193.6) 1.586 ms 1.511 ms
> 5 cr1-tengig0-7-2-0.washington.savvis.net (204.70.197.242) 2.367 ms 2.547 ms
> 6 cr1-pos-0-0-0-0.boston.savvis.net (204.70.193.177) 15.163 ms 15.836 ms
> 7 hr1-pos-1-0-0.Waltham2bo2.savvis.net (208.172.51.66) 11.702 ms 11.780 ms
> 8 csr1-ve242.Waltham1bo1.savvis.net (64.14.70.19) 12.202 ms 11.728 ms
> 9 64.14.67.130 (64.14.67.130) 11.570 ms 11.592 ms
> 10 ns2.s426.sureserver.com (64.14.74.42) 11.811 ms 11.927 ms
>
> With all of my issues this week, the common thing seems to be Savvis. But
> why would it not work just for my network. Its almost like Savvis is
> blackholeing traffic from my network, but if i run a traceroute to
> savvis.net, it goes through. So it only appears to be certain hosts.
>
> raceroute to www.savvis.net (216.91.182.78), 30 hops max, 40 byte packets
> 1 204.16.240.57 (204.16.240.57) 0.538 ms 0.737 ms 0.977 ms
> 2 204.16.241.225 (204.16.241.225) 0.385 ms 0.438 ms 0.482 ms
> 3 64.209.102.233 (64.209.102.233) 7.957 ms 7.910 ms 7.865 ms
> 4 te2-1-10G.ar2.DCA3.gblx.net (67.17.105.133) 7.668 ms 7.112 ms 8.335 ms
> 5 savvis-1.ar2.DCA3.gblx.net (64.212.107.26) 6.769 ms 6.753 ms 6.695 ms
> 6 er2-tengig2-1.virginiaequinix.savvis.net (204.70.193.102) 6.934 ms 6.891
> ms 6.836 ms
> 7 cr2-tengig0-7-3-0.washington.savvis.net (204.70.197.246) 14.571 ms 14.661
> ms 14.622 ms
> 8 cr1-tengig-0-0-5-0.chicago.savvis.net (204.70.195.113) 40.376 ms 40.124 ms
> 40.660 ms
> 9 ber1-tengig-9-0-0.Chicago.savvis.net (204.70.195.114) 32.512 ms 32.612 ms
> 32.488 ms
> 10 acr1-ge-1-1-0.chicago.savvis.net (204.70.204.206) 32.922 ms 32.904 ms
> 32.971 ms
> 11 scr1-stls6.sec.savvis.net (208.172.1.138) 38.814 ms 38.895 ms 38.838 ms
> 12 64.241.46.5 (64.241.46.5) 38.637 ms 38.584 ms 38.785 ms
>
>
> Does anyone have any ideas?
>
> Brendan
>
>
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Stefan Fouant
Principal Network Engineer
NeuStar, Inc. - http://www.neustar.biz
GPG Key ID: 0xB5E3803D