[j-nsp] Update failed on J-Series

Ashok Patrick Jude M ajude at juniper.net
Sat Mar 7 14:50:36 EST 2009


Matthias, 

Fwdd has cored. Please open up a JTAC case on this for further
investigation.

You would need to provide following info while opening up the case.

-Fwdd core ( show system core-dumps)
-request support information
-show log messages
-show log chassid

Also, add steps to reproduce.

Thanks
Ashok

-----Original Message-----
From: juniper-nsp-bounces at puck.nether.net
[mailto:juniper-nsp-bounces at puck.nether.net] On Behalf Of Matthias
Gelbhardt
Sent: Saturday, March 07, 2009 4:48 AM
To: juniper-nsp
Subject: [j-nsp] Update failed on J-Series

Hi!

Yesterday I tried to upgrade a J-Series from 8.5 to 9.3R2. Shortly  
after the reboot I got a segmentation fault, every time the forwarding  
daemon started. When I try to start the daemon manualy, the  
segmentation fault also occur. A rollback was successfully, to the  
system runs stable under 8.5 for now.

The log:

Mar  6 23:50:52  nordhorn2 /kernel: BAD_PAGE_FAULT: pid 4288 (fwdd),  
uid 0: pc 0x80c0af3 got a write fault at 0x0, x86 fault flags = 0x6
Mar  6 23:50:52  nordhorn2 /kernel: Trapframe Register Dump:
Mar  6 23:50:52  nordhorn2 /kernel: 	eax: 00000000	ecx: 00000000
edx:  
00000000	ebx: 0000000c
Mar  6 23:50:52  nordhorn2 /kernel: 	esp: 4b4b0670	ebp: 4b4b0758
esi:  
4c67198c	edi: 4c6bcfa8
Mar  6 23:50:52  nordhorn2 /kernel: 	eip: 080c0af3	eflags: 00013206
Mar  6 23:50:52  nordhorn2 /kernel: 	cs: 0033	ss: 003b
ds: 4b4b003b	 
es: b003b
Mar  6 23:50:52  nordhorn2 /kernel: 	fs: 4b4b003b	trapno: 0000000c

err: 00000006
Mar  6 23:50:52  nordhorn2 /kernel: Page table info for PC address  
0x80c0af3: PDE = 0x30440067, PTE = 38491625
Mar  6 23:50:52  nordhorn2 /kernel: Dumping 16 bytes starting at PC  
address 0x80c0af3:
Mar  6 23:50:52  nordhorn2 /kernel:     89 04 8a ff 45 a8 8b 5d 98 81  
c6 b0 00 00 00 39
Mar  6 23:50:52  nordhorn2 fwdd[4288]:  
--------------------------------------
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Segmentation Fault!
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Registers:
Mar  6 23:50:52  nordhorn2 fwdd[4288]: eip: 0x080c0af3 eflags:  
0x00013206    trapno: 12
Mar  6 23:50:52  nordhorn2 fwdd[4288]: eax: 0x00000000    ebx:  
0x0000000c    ecx: 0x00000000    edx: 0x00000000
Mar  6 23:50:52  nordhorn2 fwdd[4288]: esi: 0x4c67198c    edi:  
0x4c6bcfa8    esp: 0x4b4b0670    ebp: 0x4b4b0758
Mar  6 23:50:52  nordhorn2 fwdd[4288]: cs: 0x0033 ds: 0x4b4b003b es:  
0xb003b fs: 0x4b4b003b gs: 0x001b ss: 0x003b
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Traceback:
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Frame 0: sp = 0x4b4b0758, pc =  
0x828d08b
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Frame 1: sp = 0x4b4b0838, pc =  
0x828b502
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Frame 2: sp = 0x4b4b08a8, pc =  
0x82856ef
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Frame 3: sp = 0x4b4b08e8, pc =  
0x8266a07
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Frame 4: sp = 0x4b4b0948, pc =  
0x81e1532
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Frame 5: sp = 0x4b4b0998, pc =  
0x81e1d08
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Frame 6: sp = 0x4b4b0a38, pc =  
0x81df84a
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Frame 7: sp = 0x4b4b0a78, pc =  
0x81c615b
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Frame 8: sp = 0x4b4b0aa8, pc =  
0x81c62a9
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Frame 9: sp = 0x4b4b0ac8, pc =  
0x81c313b
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Frame 10: sp = 0x4b4b0b08, pc =  
0x81c3621
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Frame 11: sp = 0x4b4b0b38, pc =  
0x81c5340
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Frame 12: sp = 0x4b4b0b68, pc =  
0x804cb60
Mar  6 23:50:52  nordhorn2 fwdd[4288]: Frame 13: sp = 0x4b4b0b70, pc =  
0x0
Mar  6 23:50:53  nordhorn2 pfed: SNMP_NS_LOG_INFO: NET-SNMP version  
5.3.1 AgentX subagent connected
Mar  6 23:50:59  nordhorn2 /kernel: pid 4288 (fwdd), uid 0: exited on  
signal 11 (core dumped)
Mar  6 23:50:59  nordhorn2 /kernel: peer_inputs: soreceive() error 0
Mar  6 23:50:59  nordhorn2 /kernel: pfe_listener_disconnect: conn  
dropped: listener idx=0, tnpaddr=0x1, reason: socket error
Mar  6 23:50:59  nordhorn2 /kernel: pfe_peer_update_mgmt_state: type  
10, index 0, old state Online new state Closed mastership 1
Mar  6 23:50:59  nordhorn2 chassisd[4277]:  
CHASSISD_FRU_OFFLINE_NOTICE: Taking FPC 0 offline: Error
Mar  6 23:50:59  nordhorn2 chassisd[4277]: CHASSISD_IFDEV_DETACH_FPC:  
ifdev_detach(0)

This error is reproducable under 9.3R2. Finally the chassid is taking  
down the interfaces.

Regards,

Matthias
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