[j-nsp] MX480 troubles.

[Keith]

On 4/13/2011 11:11 AM, Richard A Steenbergen wrote:
> On Wed, Apr 13, 2011 at 10:09:12AM -0700, Keith wrote:
>>
>> We saw random reboots, sometimes hourly, with the first MPC
>> and this was on 10.4R2.6. Juniper wanted to RMA it.
>>
>> When the latest MPC and MIC arrive I will update to 10.4R3.4
>> and see how that goes.
>
> Honestly, sometimes they get a little too RMA happy and throw that out
> as the solution instead of actually trying to find the real issue.
> Personally I'd be far more inclined to believe that the problem is
> software than it is two bad cards in a row, especially where 10.4R2 is
> involved. :)

After reading what Mike had to say about random reboots which is pretty
much what we were seeing, and then moving to newer code it made me think
that it might indeed be software. I was hoping to avoid having to upgrade
code every month, but I guess it will just make me better at it the more
I do it.

Just waiting to see if the new gear arrives on site today, otherwise I have to make
the trek again and do it all again next week.

Thanks,
Keith