[j-nsp] MX480 troubles.

[Mark Tinka]

On Thursday, April 14, 2011 12:39:44 AM Chris Evans wrote:

> In all of our cases over the years it takes Juniper quite
> longer to get us answers. Be aware that we do have a
> much larger install base with Cisco so we get higher
> support.

I would have to agree, and we are a 50/50 house.

Both sales and engineering support from Cisco has always 
been more superior to Juniper, for us.

Cheers,

Mark.
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