[j-nsp] Juniper M10i PIC problems

Emmanuel Kwarteng emml.kwarteng at gmail.com
Sat Mar 31 09:41:00 EDT 2012 

Hello,

I have a Juniper M10i with one 2x STM-1 interface card and 1xGE card in FEC
0. It's been working for more than a year now.

It started with all the lights on the box going off. After a reboot, the
STM-1 interface came up but the GE interface didn't come up.
The RE active light also takes a long time to come up.

After swapping the slots I realized it's not localized to the slot.
Now both STM-1 and GE cards dont boot up at all.

Any help would be very much appreciated.

Please find some logs below:


-----
*Mar 30 09:14:25  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x4c, index 0xaa)*
*Mar 30 09:14:25  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4c,
off 0xaa, group 0x4, flags 0xd, len 0x2*
*Mar 30 09:14:25  bbn-perimeter-rtr4 cfmd[1374]: ------ Unable to fetch cfm
system mac address. Setting up for retry*
*Mar 30 09:14:25  bbn-perimeter-rtr4 cfmd[1374]:
cfmd_get_system_mac_timer_expiry:329 Error fetching reserved mac address.
Starting timer for retry*
*Mar 30 09:14:26  bbn-perimeter-rtr4 cfmd[1374]: ------ Unable to fetch cfm
system mac address. Setting up for retry*
*Mar 30 09:14:26  bbn-perimeter-rtr4 cfmd[1374]:
cfmd_get_system_mac_timer_expiry:329 Error fetching reserved mac address.
Starting timer for retry*
*Mar 30 09:14:27  bbn-perimeter-rtr4 cfmd[1374]: ------ Unable to fetch cfm
system mac address. Setting up for retry*
*Mar 30 09:14:27  bbn-perimeter-rtr4 cfmd[1374]:
cfmd_get_system_mac_timer_expiry:329 Error fetching reserved mac address.
Starting timer for retry*
*Mar 30 09:14:28  bbn-perimeter-rtr4 cfmd[1374]: ------ Unable to fetch cfm
system mac address. Setting up for retry*
*Mar 30 09:14:28  bbn-perimeter-rtr4 cfmd[1374]:
cfmd_get_system_mac_timer_expiry:329 Error fetching reserved mac address.
Starting timer for retry*
*Mar 30 09:14:29  bbn-perimeter-rtr4 cfmd[1374]: ------ Unable to fetch cfm
system mac address. Setting up for retry*
*Mar 30 09:14:29  bbn-perimeter-rtr4 cfmd[1374]:
cfmd_get_system_mac_timer_expiry:329 Error fetching reserved mac address.
Starting timer for retry*
*Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x4a, index 0xaa)*
*Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4a,
off 0xaa, group 0x4, flags 0xd, len 0x2*
*Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x4b, index 0xaa)*
*Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4b,
off 0xaa, group 0x4, flags 0xd, len 0x2*
*Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x4c, index 0xaa)*
*Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4c,
off 0xaa, group 0x4, flags 0xd, len 0x2*
*Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x4a, index 0xaa)*
*Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4a,
off 0xaa, group 0x4, flags 0xd, len 0x2*
*Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x4b, index 0xaa)*
*Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4b,
off 0xaa, group 0x4, flags 0xd, len 0x2*
*Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x4c, index 0xaa)*
*Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4c,
off 0xaa, group 0x4, flags 0xd, len 0x2*
*
*
*
ar 30 08:59:47  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 09:00:02  bbn-perimeter-rtr4 /kernel: b_op_ok : master perms not
sufficient..
Mar 30 08:59:47  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 09:00:01  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:48  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 09:00:01  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:49  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:49  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:50  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:50  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:51  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:51  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:52  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:52  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:53  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: hcm_am_master: unable to read HCM mastership
configuration
Mar 30 08:59:53  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:54  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:55  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:55  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:56  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:56  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:57  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:58  bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output erro

Mar 30 08:15:00 bbn-perimeter-rtr4 newsyslog[1447]: logfile turned over due
to size>1024K
Mar 30 08:14:59  bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:15:01  bbn-perimeter-rtr4 /kernel: b_op_ok : master perms not
sufficient..
Mar 30 08:14:59  bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:15:01  bbn-perimeter-rtr4 ksyncd[1405]:
ksyncd_select_control_plane_proto: rhost_sysctlbyname_get: No such file or
directory
Mar 30 08:15:00  bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:15:00  bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:15:01  bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x1e)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x1e)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x10)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x10)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB bus in an unstable
condition. Some device failed on the SMB bus
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x58, off
0x10, group 0x0, flags 0xd, len 0x2
Mar 30 08:15:02  bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x1e)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x1e)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x16)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x16)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB bus in an unstable
condition. Some device failed on the SMB bus
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x58, off
0x16, group 0x0, flags 0xd, len 0x2
Mar 30 08:15:02  bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request


ar 30 08:15:00 bbn-perimeter-rtr4 newsyslog[1447]: logfile turned over due
to size>1024K
Mar 30 08:14:59  bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:15:01  bbn-perimeter-rtr4 /kernel: b_op_ok : master perms not
sufficient..
Mar 30 08:14:59  bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:15:01  bbn-perimeter-rtr4 ksyncd[1405]:
ksyncd_select_control_plane_proto: rhost_sysctlbyname_get: No such file or
directory
Mar 30 08:15:00  bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:15:00  bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:15:01  bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x1e)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x1e)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x10)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x10)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB bus in an unstable
condition. Some device failed on the SMB bus
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x58, off
0x10, group 0x0, flags 0xd, len 0x2
Mar 30 08:15:02  bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x1e)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x1e)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x16)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x16)
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB bus in an unstable
condition. Some device failed on the SMB bus
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x58, off
0x16, group 0x0, flags 0xd, len 0x2
Mar 30 08:15:02  bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x1e)
*

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