[j-nsp] umass0 detached / MX80

[Joerg Staedele]

Hi there,

it now happened the 2nd time that during a "request system snapshot" the whole box (MX80 with JunOS 11.4R6) crashed and rebooted. The log showed:

Jul  1 00:30:52  cr0 /kernel: umass0: at uhub0 port 3 (addr 2) disconnected
Jul  1 00:30:52  cr0 /kernel: (da0:umass-sim0:0:0:0): lost device
Jul  1 00:30:52  cr0 /kernel: umass0: detached

We have a automatic monthly maintenance task running at 0.30am to create snapshots on all routers and this is the second time this crash is happening to this router but not all the time. The last time it was on 1st January and now on 1st July. All other month it worked without any problems.

Anyone else have seen this problem? I guess that I have to RMA the box :/

Rergards,
 Joerg