[j-nsp] MPC4D-32*GE Major Alarms

[Diogo Montagner]

That should give you some indication of which subsystem is having problem.

Also, check if there are no core-dumps generated fornthe FPC.

Without additional information will be very hard to pinpoint where to look.

On Sunday, 14 February 2016, Alex K. <nsp.lists at gmail.com> wrote:

> Hello Diogo,
>
> I'm currently not on site, so I'll definitely try it when I'll get there.
> Now I'm considering a plan of actions. What should I look for in that
> command?
>
> Thank you.
> On 14 Feb 2016 10:00, "Diogo Montagner" <diogo.montagner at gmail.com
> <javascript:_e(%7B%7D,'cvml','diogo.montagner at gmail.com');>> wrote:
>
>> Alex,
>>
>> What do you see in the show nvram at the FPC shell ?
>>
>> Do you have a case open with JTAC ?
>>
>> Thanks
>>
>> On Sunday, 14 February 2016, Alex K. <nsp.lists at gmail.com
>> <javascript:_e(%7B%7D,'cvml','nsp.lists at gmail.com');>> wrote:
>>
>>> Hello everyone,
>>>
>>> For some time now, one of my customers are getting "major alarms" from
>>> the
>>> MPC mentioned above on one of their MX960s.
>>>
>>> The issue is that nothing more than that message (+alarm) seems to be
>>> present. Nothing preceding that error, neither in "log messages" nor in
>>> "chassisd". There seems to be output rate drop, at the time of those
>>> incidents till the MPC get restarted (by the appropriate network team)
>>> and
>>> than everything gets back to normal.
>>>
>>> It's worth mentioning that they have a second MX960 serving the other
>>> half
>>> of their end-users, but configured exactly the same - which never had
>>> that
>>> issue (therefore it's probably not traffic related).
>>>
>>> They are running 12.3R6.6. The linecard was already replaced. There is
>>> seems to be no trace options available for monitoring MPCs and their
>>> internal status and Juniper web site lacks potential explanations and
>>> leads, therefore I'm addressing the community -  any advice for getting
>>> to
>>> the bottom of this, will be welcomed! Additionally, any experience with
>>> troubleshooting similar hardware issues might be as helpful as any
>>> advice.
>>>
>>> Thank you.
>>> _______________________________________________
>>> juniper-nsp mailing list juniper-nsp at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/juniper-nsp
>>>
>>
>>
>> --
>> ./diogo -montagner
>> JNCIE-SP 0x41A
>>
>

-- 
./diogo -montagner
JNCIE-SP 0x41A