[Outages-discussion] [outages] REMINDER: On/Off Topic for Outages

[Jay Ashworth]

>From a list subscriber, anonymized cause it was sent to me directly:

> On 6/14/13 12:56 PM, Jay Ashworth wrote:
> > The perceived S/N on outages seems to be dropping slightly again
> > lately, so please remember:
> 
> Is the list for small things like someone's DSL and such ? Seems rather
> noisy to me and only 'larger' outages should be posted but i'm not sure
> what is and isn't appropriate.

In short: no.  :-)

If you have a direct support channel, such as for an uplink connection you
pay someone for, that's whom you ought to be talking to.

If your DSL link can only talk to some sites, and your collocated cablemodem
can get to everything, that's more on topic.

If there's a single destination site you can't get to, *and you've done
some homework* that suggests it's either the target or some transit link
in between, that, too, would be good fodder for the list.

Our -- well, my :-) -- twin goals for the list are to keep informed those
people who get queries about "why can't I get to X", either from paying 
customers of their own, or from inside "customers" in their business, about
things which are known to be problematic on any given day, and, a layer down,
the hope that the people involved in the outages will get some early warning,
since in many cases, the people seeing the outage have no formal reporting
channel to tell them about it.

Hopefully that helps a bit.

[ Followups to -discuss ]

Cheers,
-- jra
-- 
Jay R. Ashworth                  Baylink                       jra at baylink.com
Designer                     The Things I Think                       RFC 2100
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