[Outages-discussion] Fwd: [outages] CenturyLink Voice? - L3 or CenturyLink

[Charles Sprickman]

Hi all,

Now that the two companies are merged but both have their own voice services, is there any consensus on how issues like this should be reported?  I assume that this is CenturyLink the ILEC, not L3 voice services…

Charles
-- 
Charles Sprickman
NetEng/SysAdmin
Bway.net - New York's Best Internet www.bway.net
spork at bway.net - 212.655.9344




> Begin forwarded message:
> 
> From: Mark Pareja via Outages <outages at outages.org>
> Subject: Re: [outages] CenturyLink Voice?
> Date: December 1, 2017 at 1:48:09 PM EST
> To: "Boyd, Ian" <IBoyd at avamere.com>, Jason Hellenthal <jhellenthal at dataix.net>, Brian R <briansupport at hotmail.com>
> Cc: "Outages at outages.org" <Outages at outages.org>
> Reply-To: Mark Pareja <markp at godaddy.com>
> 
> CTL Master Ticket -> NTM00019891382
> 
> Nationwide Voice routing outages, we first started seeing this @ 08:30MST, 
> @11:35MST we started to see the routing issue resolve. 
> 
> Mark Pareja
> Principle Engineer | Global Communications
> ☏ 480-331-4647
> <http://www.godaddy.com/>
> On 12/1/17, 11:33 AM, "Outages on behalf of Boyd, Ian via Outages" <outages-bounces at outages.org on behalf of Outages at outages.org> wrote:
> 
>    Brian,
> 
>    When I called about my inbound/outbound issues both my Account team and First Line lumped it all together
> 
>    Thanks,
> 
>    Ian Boyd
> 
>    Network Technician
>    Avamere Family of Companies 
>    Single Number Reach: 971-224-2817
>    Fax: (503) 570-3315
>    IBoyd at avamere.com
>    Having Issues? Please visit: servicedesk.avamere.com 
> 
>    -----Original Message-----
>    From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Jason Hellenthal via Outages
>    Sent: Friday, December 1, 2017 10:31 AM
>    To: Brian R <briansupport at hotmail.com>; Boyd, Ian via Outages <Outages at outages.org>
>    Subject: Re: [outages] CenturyLink Voice?
> 
>    CL Ticket here …
> 
> 
>    Ticket Number:	327947
>    Start Date / Time:	04 Dec 2017 05:00 GMT
>    End Date / Time:	04 Dec 2017 10:00 GMT
>    Est. Downtime: 	51msec - 90min
>    Reason For Maintenance:	Carrier will be performing EMEREGENCY maintenance on equipment to ensure network reliability in Ohio.
> 
> 
>> On Dec 1, 2017, at 12:27, Brian R via Outages <outages at outages.org> wrote:
>> 
>> Ian,
>> 
>> We have sites in WA, OR, CA, AZ, WI, and TX and there are TF and LD routing problem at all sites.  Not all of them have the same routing problems but all are related to both.  From off net CLink 800 is available but we have not been able to get to any (that we have tried) CLink 800s from on net.
>> 
>> “CenturyLink is experiencing outbound TF  and LD calling outages nationally. No ETA as of yet to repair.”
>> From what we are seeing you should not be having any local calling problems.
>> 
>> Brian
>> 
>> From: Outages <outages-bounces at outages.org> on behalf of Boyd, Ian via Outages <outages at outages.org>
>> Sent: Friday, December 1, 2017 10:20 AM
>> To: Outages at outages.org
>> Subject: [outages] CenturyLink Voice?
>> 
>> I have 3 sites having regular phone service and PRI issues, and CenturyLink is reporting a Nationwide outage on their Phone service.  Any other reports of what is going on?
>> 
>> Thanks,
>> 
>> Ian Boyd
>> 
>> Network Technician
>> Avamere Family of Companies
>> Single Number Reach: 971-224-2817
>> Fax: (503) 570-3315
>> IBoyd at avamere.com
>> Having Issues? Please visit: servicedesk.avamere.com
>> 
>> 
>> 
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