[Outages-discussion] Level3 Issue NY Area - 2017/09/07

[Kevin Miller]

Just received an update from Level3: 

A router became unresponsive following a card failure, impacting IP and Voice traffic in New York, NY. The IP NOC is working with the equipment vendor to resolve the issue at this time. Please be advised that updates for this event will be relayed at a minimum of hourly unless otherwise noted. The information conveyed hereafter is associated to live troubleshooting effort and as the discovery process evolves through to service resolution, ticket closure, or post incident review, details may evolve. 
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