[Outages-discussion] Level3 Issue NY Area - 2017/09/07

Darren Schreiber dschreiber at 2600hz.com
Thu Sep 7 16:36:05 EDT 2017


Ours came back up very quickly.

From: Outages-discussion <outages-discussion-bounces at outages.org> on behalf of Dovid Bender <dovid at telecurve.com>
Date: Thursday, September 7, 2017 at 1:34 PM
To: Kevin Miller <kmiller at vantage.com>
Cc: "outages-discussion at outages.org" <outages-discussion at outages.org>
Subject: Re: [Outages-discussion] Level3 Issue NY Area - 2017/09/07

Is it still down everyone? Most of our Toll Free numbers that we route with them are not working.


On Thu, Sep 7, 2017 at 4:09 PM, Kevin Miller <kmiller at vantage.com<mailto:kmiller at vantage.com>> wrote:
Just received an update from Level3:

A router became unresponsive following a card failure, impacting IP and Voice traffic in New York, NY. The IP NOC is working with the equipment vendor to resolve the issue at this time. Please be advised that updates for this event will be relayed at a minimum of hourly unless otherwise noted. The information conveyed hereafter is associated to live troubleshooting effort and as the discovery process evolves through to service resolution, ticket closure, or post incident review, details may evolve.

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