[Outages-discussion] Level3 Issue NY Area - 2017/09/07

[Dovid Bender]

Our Toll Free started working about an hour ago.


On Thu, Sep 7, 2017 at 4:54 PM, Charles Sprickman <spork at bway.net> wrote:

> This is interesting - checked with our outside BGP monitoring service and
> didn’t see our routes withdrawn from Level3 during this mess.  That seems a
> bit odd?  Or is that expected dampening on their part?
>
> Charles
>
> --
> Charles Sprickman
> NetEng/SysAdmin
> Bway.net - New York's Best Internet www.bway.net
> spork at bway.net - 212.655.9344 <(212)%20655-9344>
>
>
> On Sep 7, 2017, at 4:09 PM, Kevin Miller <kmiller at vantage.com> wrote:
>
> Just received an update from Level3:
>
> A router became unresponsive following a card failure, impacting IP and
> Voice traffic in New York, NY. The IP NOC is working with the equipment
> vendor to resolve the issue at this time. Please be advised that updates
> for this event will be relayed at a minimum of hourly unless otherwise
> noted. The information conveyed hereafter is associated to live
> troubleshooting effort and as the discovery process evolves through to
> service resolution, ticket closure, or post incident review, details may
> evolve.
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