[Outages-discussion] Flowroute DID issue

[Wyn Bryant]

Response from Flowroute:
Yesterday we had a small percentage of numbers that were affected by another carrier which caused this to happen.

From: Outages <outages-bounces at outages.org> On Behalf Of Jordan Morris via Outages
Sent: Thursday, August 2, 2018 4:36 PM
To: outages at outages.org
Subject: Re: [outages] Flowroute DID issue

Yeah they still have issues if you call support now you get "Our support engineers are temporarliy unavalible via phone"...that's not good. They should at least post something to status.flowroute.com


From: Outages <outages-bounces at outages.org<mailto:outages-bounces at outages.org>> On Behalf Of Wyn Bryant via Outages
Sent: Thursday, August 2, 2018 1:04 PM
To: outages at outages.org<mailto:outages at outages.org>
Subject: Re: [outages] Flowroute DID issue

Confirmed.  Period of impact 13:40 - 14:10 ET.  For us it was a small percentage of our DID inventory.

We opened a ticket with Flowroute but have yet to receive any information.


From: Outages <outages-bounces at outages.org<mailto:outages-bounces at outages.org>> On Behalf Of Jordan Morris via Outages
Sent: Thursday, August 2, 2018 3:50 PM
To: outages at outages.org<mailto:outages at outages.org>
Subject: [outages] Flowroute DID issue

Anyone else seeing issues with some inbound DID's on Flowrotue. Called their support waited 20+ minutes before I hung up sent ticket 4 hours ago no response as of yet.

I'm thinking they are having an issue and have not yet reported it on the status page.

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